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based on 83397 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Carpets are always well cleaned and feel fresh and soft instead of slick from too many chemicals.
The scheduling is just awful. The work is great but the process not so much
Excellent customer service.
Guys were very professional .
Satisfied with results of carpet cleaning.
I have been very impressed with your services. The service techs are always courteous and efficient.
They did a very good job of explaining the process, and the results were better than expected. Clean tile and carpet! Thank you.
Outstanding job. Carpet and furniture like new. Will try tile cleaning next
Cesar was very helpful and worked very hard
Doesn’t look all the way clean. Juste body very impressed.
Very friendly, professional technician.
Advertised special. Unmentioned are charges that run bill up quickly
The rug was cleaned on Wednesday and when I was kneeling on it on Saturday my knees were wet. I know that the weather was raining on Wednesday but for it to be wet enough to leave wet spots on my pants tells me that it was not done properly.
It was fast and didnt take that long to dry. I only wish it did a little bit of a deeper clean on my high traffic areas.
Professional technicians and a variety of effective equipment
Work is professionally completed.
There was a miscommunication in what we ordered and the services that were provided/charged. The special I signed up for was 3 rooms cleaned plus one room of special protectant for 99. I conveyed this to my husband and then I got a bill for $200. They did a bio-something treatment instead of protectant and did talk to my husband about it, but he thought this was the thing I signed up for. So we were charged $60-70 more than anticipated. My husband said he didn’t feel like the technician was trying to upswell him or anything, so that’s good. But there was obviously a miscommunication and we are still out $60-70 ☹️ The floors look nice though
Mario was amazing! Prompt, efficient, knowledgeable and professional. This was my first experience with Zerorez and I am happy to report we will be repeat customers. Loved our entire experience as well as the results.
Very thorough, friendly, and fast!
Good customer service and tech did a good job on the carpet cleaning.
Very thorough job treating and cleaning carpet.
Friendly and informative service technician!
Carpets look great! Technician did a great job!
The tech was friendly and got the job done quickly.
The lady that was here to clean my floors was a very kind and she did amazing work. I'm very pleased
Technicians are always friendly and informative...carpet always left fresh and doesn't stain quickly as with other cleaning services I've had in the past.
High quality and safe hot water, no chemicals
The cleaning process and products were extremely effective. Technician was professional and knowledgeable about the whole process.
Always do a great job!
Luis did a wonderful job on my carpet..It looks like new..Thanks Luis👍
Excellent service representative.
don't quote one price and then jack it up when the work is done.
The technician arrived on time, was super polite, very helpful on our options and did an excellent job. He was also timely...would use again without hesitation.