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based on 83395 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service and communication
Your team communicated very well prior to the appointment and Diamond was awesome when he was here to do the work. He was very professional and made sure we were happy with the results (we Were!)
Efficient service. Courteous serviceman
It was easy to book and choose the services that I needed. I was also able to talk with people to let them know my concerns and they were able to give me their professional opinion on what they thought I needed.
On-site, the tech was courteous & efficient and worked diligently to finish up the job in a timely manner.
Quick & efficient, nice job.
Kept us informed on arrival time. Was quick and efficient. Tristan is a very pleasant carpet cleaner and he did a good job. We were pleased
Friendly, afforadable, quick yet thorough, timely.
There was a spot left on a white area rug, that I don't know how I missed when giving a look over. It was a longer pile like a shag, but a friz shag - different fiber types all white.
Looked like a piece of bark mulch got pulverized & I had to pick out the pieces with tweezers & trim some of the "hair" on it.
The only thing I can figure is that my operator made an impulsive incorrect decision to comb over the pile so I wouldn't see it? I hate to suspect that - but I don't know what other conclusion to be left with.
Everything else was way above average - especially the sectional cleaning - another white piece of furniture. It came out spotless and beyond expectations.
If he'd mentioned the spot on the white carpet, he might have been put behind schedule some - but it would have been a simpler remedy if I'd seen it before he left and had a bit more help fixing it.
The customer service is excellent. However, the method of cleaning the carpet would be excellent if carpet could be cleaned within the home and technician does not have to go outdoors to connect the machine.
Great guy doing the job!
Good service
We are pleased with the rugs that were cleaned
Overall I was happy with service and the tech. Tech was super helpful. I just had one room that after drying, just doesn’t look clean at all. Not sure what happened.
Cleaning up after you are done with your work. Your guys left the white marks of water solution on the wooden floor and we end up in cleaning.
I’ve heard the ads on the 105.3 The Fan for a while. I decided to give them a try. The guy who came out did an outstanding job on my carpet and tile. He was not rushed and was very careful around the furniture. They are the only company I will use going forward.
We have used Zeroez in the past and always appreciate the quality of work. The person who answers the phone is as pleasant and efficient as one can possibly imagine!
This was such a good experience. The technician was quiet and cheerful and so conscientious. I have had 2 other cleaning services in the past, and while it made a difference, Zerorez actually got the chairs back to their original colors and feel of the fabric. This time I felt EVERYTHING got lifted out of the upholstery, and the work on the carpets was amazing. While this is the most expensive service I have ever had, it was BY FAR the most successful; I would recommend everyone save up a little and go with this company and this process. No chemicals, no perfumes, just clean--really clean.
Our tech was great!
Edwin was great - very professional and pleasant to deal with. Thank you!!
Clarence the technician was excellent!!!!!
The sell of the cleaner is horrible!!!
Thorough & quick!
Helpful and courteous service personnel.
The technician was very nice and did a great job. I like the specials.
You do excellent work. Carpets always turn out really clean.
This company always does a good job of cleaning carpets. Technician arrives on time, is efficient with time and carpets look great! We have been using them for years and always pleased with this results.
The technician was friendly and efficient. Our carpet floors look fantastic and stains were throughly cleaned.
The technician was on time, courteous and did a great job with our carpets. I would use your service again.
I like the thorough deep cleaning. I have pets and the enzyme treat helps a lot with soiled areas. The staff are very informative and friendly.
CJ was very good and professional.
He did a great job!