Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83393 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 18, 2023 — Rated 10 out of 10 by K.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was on time, walked through the house and listened attentively to my requests, and did an excellent job.

Report a concern   March 18, 2023 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the quality of the employees that come to my home how polite they are and the fact they don’t try to upsell me things I don’t need. Sometimes I spend a lot of money sometimes I just need the special and they understand.
I also like the fact that there’s no residue on my carpet.

Report a concern   March 18, 2023 — Rated 10 out of 10 by J.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service man, Cesar, was great and professional!!

Report a concern   March 18, 2023 — Rated 10 out of 10 by R.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ease of making appointments. Punctuality of technician. Polite abd courteous people. Cleaning results.

Report a concern   March 18, 2023 — Rated 10 out of 10 by Courtney Black Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional staff, easy booking, effective cleaning

Report a concern   March 18, 2023 — Rated 1 out of 10 by B.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Expected cleaner carpet and the "technician" attitude was the whole time like she was doing us a favor.

Report a concern   March 18, 2023 — Rated 10 out of 10 by L.Y. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love how easy it is to schedule and that the process is fast and clean with no chemical odor.

Report a concern   March 18, 2023 — Rated 10 out of 10 by Amelia Hamilton Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I appreciated that they were very good about notifying me as to what to expect and being prompt to the time of doing their service. The service man himself was very efficient, friendly and did a great job.

Report a concern   March 17, 2023 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Dexter did an amazing job on my carpets!

Report a concern   March 17, 2023 — Rated 10 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

From start to finish it was a great experience! The difference from before and after was outstanding

Report a concern   March 17, 2023 — Rated 9 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to make appointments; scheduler explains what to expect; technician takes good care when bringing equipment into different rooms of the home.

Report a concern   March 17, 2023 — Rated 5 out of 10 by H.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Technician was very rushed. Didn't do as well of a job as the last two that have done on my carpet... and it showed. Also, treatment didn't work - not sure he sprayed the affected areas very well, if at all.

Report a concern   March 17, 2023 — Rated 10 out of 10 by Ron Heathcott Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your Employees! Very professional, courteous and always do a great job of cleaning our carpets.

Report a concern   March 17, 2023 — Rated 10 out of 10 by K.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was fabulous!!

Report a concern   March 17, 2023 — Rated 10 out of 10 by Mary Healy Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Love Zerorez! Very professional and awesome results!

Report a concern   March 17, 2023 — Rated 10 out of 10 by N.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

An overall great service with exceptional products!

Report a concern   March 17, 2023 — Rated 10 out of 10 by Emily Seiter Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good service at affordable price

Report a concern   March 17, 2023 — Rated 10 out of 10 by Julie Hamilton Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Raphael did such a fantastic job. Originally, we had a different company come out to clean our carpets. Unfortunately, we were left with an even smellier house and stains that we were told could not be removed. We scheduled with Zerorez as a last ditch effort before getting new carpet. Raphael seemed genuinely excited and eager to do a great job for us, the carpets no longer have an odor and he was able to remove those stains! His work ethic is what I would hope every employee would have. This guy should be doing the training! Hang on to him- he’s a keeper! Thank you, Raphael, and thank you Zerorez for doing a great job training this gentleman. We are so pleased and feel so blessed!

Report a concern   March 17, 2023 — Rated 10 out of 10 by Kellie Monier Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like everything! I was very impressed from the time the technician arrived until the time he left. And after, because my carpets were so clean. Tech was so friendly and accommodating. Didn’t try to promote or upsell, which honestly was quite refreshing. He was quick and efficient. Will definitely be using Zero Rez again and recommending you all!

Report a concern   March 17, 2023 — Rated 10 out of 10 by M.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job.

Report a concern   March 17, 2023 — Rated 10 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent and professional service.

Report a concern   March 17, 2023 — Rated 10 out of 10 by Kristie Blumenschein Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You do what you say you will do and even better than I anticipated

Report a concern   March 16, 2023 — Rated 0 out of 10 by A.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I spoke to someone already about my concern. They told me someone would get back with me. I waited for a call, but I haven't heard from anyone

Report a concern   March 16, 2023 — Rated 10 out of 10 by Kenneth Bauman Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Let me start by saying that I have been using Zerorez for about five years now and I have been satisfied every time. The techs are knowledgeable about the products and how to use them and don't mind sharing that information with you. The price is always what it is from the original quote and the techs are always very friendly, courteous and shows respect for you and your home .

Report a concern   March 15, 2023 — Rated 10 out of 10 by Carol Poticha Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You don’t leave any residue. Won’t use anyone else.

Report a concern   March 15, 2023 — Rated 10 out of 10 by A.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Outstanding service!

Report a concern   March 14, 2023 — Rated 10 out of 10 by A.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The person doing service at my house was super polite and great customer service.

Report a concern   March 14, 2023 — Rated 10 out of 10 by T.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jacob and Jacob are great representatives of your company. They were polite and courteous as they walked through the rooms to be cleaned, ensuring they knew which areas required exra attention. They answered all my questions, then at my request, added the task of cleaning my tile even though I had not originally ordered that service. They took great care to ensure corners in our home were protected as they did their work. I am very pleased with the results.

Report a concern   March 14, 2023 — Rated 10 out of 10 by K.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love that no harsh chemicals are not used.

Report a concern   March 14, 2023 — Rated 10 out of 10 by Lindsey Eby Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez did a great job!!!! I loved that our carpets were dry when they left and the gentleman was very knowledgeable and got out some tough stains. Our carpets look new!


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