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based on 83395 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
the service was wonderful and i was very pleased with the results. If the opportunity presents itself, I will be glad to tell them about your services
My service man was wonderful polite pleasant interaction easy.
Easy to make an appt, amazing carpet cleaning and we used them 3 times so far
All good. Technician was great!
ProMotion pricing
John was courteous and friendly. He explained the cleaning process of the carpet. I would Zerorez again for my next cleaning project. Thanks.
Always a great job would highly recommend
The guy that came to my house explained everything about what he was going to do and then did his work in a timely manner . I am very happy with the job he did cleaning my carpet.
Very pleased with Zerorez and John the technician who came out!
Shawn Molina was wonderful
Our technician was very nice and took pride in his work
This is my 3rd or 4th time to use zerorez and I said the 2nd time I would not use again. No time was spent on my carpet and the tech was very rude. I asked him if we could move a coffee table which was no way near up to 50 pounds, to clean beside and he stood there so I moved it myself. I am 65 years old!! He also watched as I picked up each leg to place aluminum foil under as he said he did not have anything to place under the legs. I will never use your company again. I am definitely not giving this company another chance.
The deal we received was a good deal but the service was excellent! This was our first time getting our carpets cleaned since moving into our home four years ago and the results are outstanding! We have a new no shoes rule now! We will surely be using Zerorez at least annually.
good service.
The tech was great!
Professional. Takes the time needed to explain and complete the work. Good results
Very responsive.
The technician was pleasant and efficient.
I like that my carpet was cleaned and dried rather quickly .
Our technician was very nice and did a professional job
Our carpets are cleaned and we never have to worry about any type of residue left in our carpeting.
The technician was efficient, focused, gave me good advice about my rug situation and he worked quickly.
Good communication, accurate quoting, knowledgeable and professional staff.
I didn’t see any difference in my couch before and after the cleaning. The couch was still dirty after the cleaning. I would not recommend this company go anyone. Very dissatisfied.
I wish that I had moved to you years ago. Not only was the the job great and dried quicker than your competitors, ISIS was so much friendlier and efficient than anyone I have used before. I'd like to request her by name for every time going forward. Great ambassador for your company!
Very thorough
Stains come out and carpet looks and feels so clean!
Disappointed with the results of grout cleaning service.
The technician did a great job.
From February 2022 to February 2023 you double your room rates. May salary did not double and inflation did not double, so I will have to find another service moving forward.
Great service from start to finish. Effective results.
Rapid response, friendly thorough service and fair price
Great job and the tech was great!!