Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83393 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 21, 2023 — Rated 10 out of 10 by Jocelyn Jenkins Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was kind and very profesaional, he dis a great job

Report a concern   March 21, 2023 — Rated 10 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technicians were on time and did a wonderful job with getting rid of spots that were on my carpet.

Report a concern   March 21, 2023 — Rated 10 out of 10 by K.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything done professionally and looks great!

Report a concern   March 21, 2023 — Rated 10 out of 10 by Josh Wood Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My tech was awesome! Very comprehensive and really enjoys working for the company, which showed.

Report a concern   March 21, 2023 — Rated 5 out of 10 by B.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Watch for the biological flash treatment not a good deal for the machine they use. Make sure you understand how your home is segmented. Make sure all services are right and deemed necessary at time of payment . Also make sur you read all waivers and fine pri t. I was charged 300 dollars for biological flash treatment all over entirety of carpets and a 2x2 section infront of my sons bedroom door was done. Will not recommend zerorez products or services. Spell it forward or backwards still a joke

Report a concern   March 21, 2023 — Rated 10 out of 10 by P.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

service is excellent; technician, John, is polite, friendly, capable, efficient, and helpful; schedule met right on time.

Report a concern   March 20, 2023 — Rated 10 out of 10 by P.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We are very happy with our clean carpeting! We appreciate how thorough the technician was in completing the cleaning.!

Report a concern   March 20, 2023 — Rated 10 out of 10 by L.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very good job, as ever. Thank you.

Report a concern   March 20, 2023 — Rated 10 out of 10 by Flo Hill Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service man was exceptional and through. I have enjoyed using Zerorez for years. They are the best with reminding me about my service, calling to let me know when they will arrive the day scheduled and service great!!

Report a concern   March 20, 2023 — Rated 10 out of 10 by Julianna Morandi Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love everything about it from the price to the technician that came out who was so amazing and friendly to how he was so punctual and it how amazing my carpets look now! Couldn’t have got a better service !

Report a concern   March 19, 2023 — Rated 9 out of 10 by James Lee Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I would highly recommend Zerorez for duct and dryer cleaning! We selected the gold package and the pricing is on the higher side, but I guess you get what you pay for. We almost went with a different company who came out the week before, but the equipment seemed sparse. Glad we decided to go with Zerorez. Our technician Ricardo G was great! He was prompt, professional, he communicated with us throughout the process, and the duct cleaning seemed very thorough. He even made sure to clean up after the work and made an effort reach an out of the way vent that was located in a difficult to reach spot. Thank you Ricardo and Zerorez!

Report a concern   March 19, 2023 — Rated 10 out of 10 by R.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fair prices. On time service. Knowledgeable technicians.

Report a concern   March 19, 2023 — Rated 10 out of 10 by S.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician did a fantastic job! He actually took pride in his work! I have had carpet companies in the past and was disappointed and poor job. The tech’s never took pride in there work.

Zerorez tech did outstanding, and very professional . He is an asset to your company!!!

Report a concern   March 19, 2023 — Rated 10 out of 10 by Jose Luis Sanchez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thank you so much for excellent service and very courteous employee John. We appreciate him doing the task of servicing our home. Thank you!

Report a concern   March 19, 2023 — Rated 10 out of 10 by Martha Morguloff Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very punctilious
Professional
Did a great job on our carpet

Report a concern   March 19, 2023 — Rated 10 out of 10 by Amy Piasecki Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Came early, worked hard, sofa looks great!

Report a concern   March 19, 2023 — Rated 10 out of 10 by K.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Diamond performed rug and tile cleaning. He was professional, timely and friendly. I was very pleased with the results of the cleaning.

Report a concern   March 19, 2023 — Rated 10 out of 10 by Raymond Davenport Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The work performed was amazing, the tech was kind and worked diligently! I will always use Zerorez!

Report a concern   March 19, 2023 — Rated 10 out of 10 by John Daly Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets are 20 years old and zerorez made carpet look much better. Zerorez arrived within schedule window. Did 15 minute arrival notice.

Report a concern   March 19, 2023 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician did a fantastic job. Our carpets look, feel and smell wonderful.

Report a concern   March 19, 2023 — Rated 9 out of 10 by N.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The floors and carpets and couch were cleaned so well!

Report a concern   March 19, 2023 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good job

Report a concern   March 18, 2023 — Rated 10 out of 10 by Robin Crutchfield Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very grateful for the customer service we received in regards to our needs and the severity of our situation. The employee that came to our house was very knowledgeable and gave us tips for the future.

Report a concern   March 18, 2023 — Rated 10 out of 10 by Grant Wilhite Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was very impressed by your service and the results. Thank you!

Report a concern   March 18, 2023 — Rated 9 out of 10 by C.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and technicians who have come to my home have been very good at getting my carpet and sofa cleaned. I was very pleased with my service.

Report a concern   March 18, 2023 — Rated 8 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

Be a little less expensive

Report a concern   March 18, 2023 — Rated 10 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals used, technicians are on time, professional and do a good job.

Report a concern   March 18, 2023 — Rated 10 out of 10 by Susie White Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good results and dries fast.

Report a concern   March 18, 2023 — Rated 10 out of 10 by F.V.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Outstanding "attention to detail".

Report a concern   March 18, 2023 — Rated 7 out of 10 by R.G. Zerorez Dallas/Ft. Worth
What could we do to improve?

You m he messed up my appointment time and the cleaner said that my 17 x 3 1/2‘ long hall with 100 ft.² and it isn’t but he was very nice about doing a whole hundred square feet. The rugs look great afterwards and the guy was very polite.


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