What our clients think of us!

Technician was well-informed about the product and professional in performing the cleaning services.

I thought I requested carpet cleaning. When the tech arrived, I was told that I needed a "deep cleaning". Is the carpet cleaning that you advertise not suppose to "deep clean"? Or is that an upsell when the tech arrives? Sounds a little like a used car salesman approach. (not to be mean to used car salesman)

Great service...has taken care of problem!

No residue! Plus, a large stain was removed that Dalworth could not get out over a year ago!

my carpet was noticable clean / remained clean, Tyree was very knowledgeable and professional.

Roy did a great job and was very professional. After he was finished he had me look at the carpets with him and he made sure they looked good to me. The carpets looked great for our family that came to visit. I will definately call on Zerorex again. Merry Christmas and Happy New Year!

Tyrell was very professional, courteous and explained what he was doing. He cleaned up after himself. The carpet was dry the next morning. Even though there were a few stains that didn't come up, the carpet overall looked much, much better.

The carpet came out great. Most stains got removed. Only a few complaints. Some furniture got nicked by the metal unit that does the spraying. They were over an hour and a half late and they never called, I had to call them.

We thought it was overall a good experience --just a couple of stains did not come out and our carpet was overall fairly clean already. The pet treatment seemed pricey considering it was just a quick spray on the carpet.

Thanks
Seth

The carpet and "trouble spots" tend to stay cleaner longer

they do the best job on pet stains & soiling. Plus, we've used others and the carpet was left way too wet. very quality work, professional people and great, great service.

The rug was very clean

there are stains/spots left in every room that you cleaned. You did not get out everything. while you are probably better than most, you certainly didn't live up the hype about removing all stains from a carpet.

My carpet was dirtier closer to the wall and it cost extra to clean it. I was disappointed to see my woodwork (baseboard) got all scratched up and will need to be repainted.

The gentleman who serviced my home was wonderful! He helped with the furniture & removed stains my son made I was sure were impossible. He was very patient, friendly, & professional. I cannot tell you how much it was appreciative I am for his fantastic job. I have already highly recommend you. Keep up the excellent work!

professionalism of staff on phone and technicians; the "clean" products used for carpet cleaning; The techs are neat in their clean up of the area being done.

I had an absolutely fabulous experience with Joe and Cesar

We like that you use very HOT water to extract the dirt and stains and no chemicals. The fact that you offer a green process was the #1 reason we chose you. Also, your price was very reasonable -- and the results were fantastic! We will definitely use you again!

November 10, 2011, Zerorez took our approximately 8 X 10 ft. area rug to be professionally cleaned at a Factory,(supposedly to be much better than work on the premises). We paid $720. for the rug cleaning & a new Pad. After about a month, I started calling about the status of the rug. A couple of reps said they would call back, but didn't. The rug was finally delivered December 15, 2011, in the same condition as it was when Zerorez took it and NOT cleaned at all. We also didn't get the pad.
This was very unprofessional service from Zerorez. We ask that our $720.00 be credited to our Visa card, with ending #'s 8682, so we can have the rug cleaned elsewhere.
Thank you.
Name removed Phone number removed

Service is fast, efficien, and very professional. Your products are gree with no chemicals

Cleaned good spots did not reappear after drying like with other capert cleaning companies

My house smells so clean, not like chemicals. Joe was so professional and did an excellent job with my carpet and sofa. I will use your company again

professional and efficient. Great job and carpets feel clean.

no chemicals

Stains are out that I didn't think were going to come all the way out. Also, this process is not smelly! The technician was professional, knowledgable and took his time with the cleaning to make sure that he got the carpet really clean. It did take a little longer to dry than I anticipated but that most likely had a lot to do with the fact that it was storming that night and very humid outside.

Our very light, cream-colored carpet is about nine years old. It was "cleaned" before we bought the house and moved in. Because the previous owners had a pet, in one bedroom upstairs, there were several staines that didn't come out. We resolved to replce that carpet, but life happened and after 18 months of living here, we still had not replaced it.

Zerorez came in and did the miraculous. The carpet in that room looks almost new with only a couple tell-tale signs of pet damage, and all the others not-so-noticeable stains throughout the house I had learned to live with are 99% gone with only a trace in a couple cases that would take an inspection to find.

Our love seats are two-and-a-half years old and had never been cleaned. Because they now look and feel brand new, I had no idea how much they needed to be cleaned.

Zerorez is not the cheapest way to go, but when they practically restored to new our carpet and furniture, by my pencil they are they are definitely the best.

I was out of town and my husband was there. He was very impressed with your service. Upon my return home, my carpet looks new again. Thank you!

Excellent customer service. Thoughtful and personable technicians.

Great service

Excellent service and my carpets are truly clean.