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based on 83375 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Although its higher than others the carpets always look great and many of the stains don't come back like they do with other companies. The carpets take less time to dry as well. I have been using you for year!
Everything . . . that you don't use chemicals, that I can immediately see the difference in my carpet, that it doesn't take very long to dry, that the technician was polite and knowledgeable. We're very pleased with Zerorez.
products odor free and services quick and friendly
Arrived on time and carpets looked great after cleaned.
Quick and sometime's reasonable.
Great attitude and pleasant presentation of service people - and a good job of cleaning.
Phillip was very professional and the service exceeded my expectations
You come when you say you will. You also do a great job.
The result, it's night and day. Rick Rankin was knowlegdeable and professional.
As an owner of rental properties, I have used the services of carpet cleaning companies quite often. Zerorez has, without doubt, performed the best and most thorough service thus far.
professionalism
honesty
cleanliness
results following the cleaning
Carpets are very clean. Spots are gone. Technician was wonderful and did a great job.
The service....Ceasar was polite, professional, thourough, and timely with hhis work.
EVERYTHING!
I like how long the carpet looks good following your cleaning. Apparently, with other services, dirt is attracted to residue that remains in the carpet.
professionalism and service along with fabulous results.
Great service. Technician was well informed and did a great job.
Unable to remove all staining on carpet.
The serviceman was prompt, seemed happy to be doing his job (even on New Years Eve afternoon) and was quick with great results!
honest & profesionalism
The tech was wonderful. I paid for special pet treatment and after the carpet was dry (the next morning) I put puppy pads down and throw rugs over the pads so none of the cleaned carpet was exposed and the old pet stains bled back through in two days. I don't know if enough time was spent on cleaning the carpet or not. About 45 minutes was spent on the two rooms.
The cost was the biggest factor, very dissapointed at the outcome. Your commercials talk about high traffice areas and how Zerorez can clean them so well, did not.
WOW!! It got the spots out of my carpet. My carpet feels soft, not stiff! Very happy!
Friendly, efficient, costs were disclosed before work began, answered all questions, results were better than expected. We thought carpet would have to be replaced but now it looks great after Zerorez.
Honest and great service!
no chemicals and outstanding service technicians....this time it was Tyrie.
The tech was courteous and professional. While the carpet was still wet and matted it appeared to be an excellent job. After it dried and was re-vaccumed several spots were still visable. Rather than call for further work on those spots I chose to spot treat them myself. This averted a long drive back to this rental house for me and less of an effort.
Too pricy with too little guarenteed of any success. It ses to me not so much an attempt at transparency as cya.
Tech. didn't move any of my furniture - even occasional chairs. I would like to have at least some furniture moved.
I have never had a technician that wasn't pleasant and worked hard to please me.