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based on 83375 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I appreciated your timeliness and courtesy. The products look very good and without any residue. I am not totally satisfied with my area rug, but I am not so sure it can be cleaned to my satisfaction.
Two days after the carpets look like you just completed the work. The carpets seem to be softer to the touch and not matted down. I like that cleaning may only be needed once a year.
The add on costs don't reflect the advertised price. Give me a better estimate before arriving. Are you paying your technicians to sell services or clean? I need someone more interested in cleaning than selling. Clean floors at advertised prices will sell me.
Name removed
Zerorez was the 3rd carpet cleaning business to treat my carpets & the first to get the pet stains out to where they didnt show back up once the carpet dried.
No chemicals to attract dirt particles.
They are really good when it comes to carpet cleaning. When it comes to carpet cleaning I trust the name Zerorez
punctuality, diligence, friendliness yet professional
Sucking the dirt out and taking it with you!
Prefer to talk this over with a manager!
same spots in the same places; it appears to be little more than a very strong vacuum
did a good job at a reasonable price, very timely in your service. same day service.
service & product & price
Quick service, no harsh chemicals, professional and friendly technicians.
No chemicals yet thorough cleaning results
I love that you don't use chemicals or soaps. I love how fast the cleaning was and how soon it dried after. The carpet looks and feels great!
That what you advertise about your cleaning process is true!
Your the only carpet cleaning service that has ever removed the stains from my carpet that
Have been there for years! Thnx!
The techs that arrive were very friendly and knowledged in the field of cleaning carpets.
I have a dog but I feel they did a good professional job. Alittle expensive but over all
its ok. I feel there should be an automatic decision to either mail the gift certificate
immediately or the tech present it.
Did a very thorough job. Carpet looks good.
The carpets were like new, dried in hours and there was no SMELL!
Technicians are always personable, clean and professional. Some techs are a little pushy with the extra services. My tech this time was Richard and he was not pushy at all and I thanked him for that. In the past I had a job and could afford the extras but this time I could not.
When I got the card in the mail, I was thrilled. Having my carpets cleaned in Jan was on my XMAS list. However my husband got off allot cheaper than I told him he would have to spend, so he was just as HAPPY!
This is the 3-4th time and I will continue to use and recommend to my friends. I know of 1-2 of my friends have called and inquired about the services since Friday. Thanks again, Zerorez
Excellent service. Carpet looks great.
We have a faint urine smell in the carpet that wasn't there before you guys cleaned the carpet. Obviously it's from our dogs but we didn't know the extent of it. Past carpet cleaners used enzymes to remove the smell but for some reason they came back w ZeroRez
Thanks
Great service. Listened to any issues and resolved one immediately. I am a repeat customer and will be that again.
Professional, courteous service.
I'll gladly recommend your carpet cleaning......I tell people not to let your company clean area rugs...It's my fault for not following up last year with my dissatisfaction. But, frankly, I wasn't sure I'd get my rug back. My rug was picked up before the ice and snow becaause my visiting daughter's dog had peed on it in several areas. After almost 8 weeks and a few phone calls, it was found and returned. Everytime there is moisture in the air, now my rug permiates the room with dog pee odor. Much worse than before it was "cleaned."
I WAS HAPPY WITH THE CLEANING OF MY CARPET.... AND THE WORKER THAT DID THE CARPETS WAS A NICE GUY AND HE DID A GOOD JOB. AND THE NEXT TIME MY CARPETS NEED CLEANING I WILL CALL ZEROREZ.
You get the job done!
Great customer service. I LOVE THE FACT THEY DON'T USE SOAPS OR CHEMICALS.
The technician was knowledgeable and eager to assist me in understanding the unique benefits of the cleaning techniques of Zerorez. I know my carpet actually got a fabulous cleaning with no leftover residues to attract dirt. I'll be a return customer.
Environmentally friendly.