- Phone: (214) 372-5326
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based on 85106 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Professional service at an affordable price.
I felt the whole time the worker was trying to get more money out of me, constantly. The regular cleaning wouldn't do it, you need 'this'. my carpets were not even that dirty, we just have them cleaned once a year for allergies. I have used you guys before, and you came and did what I asked ( carpets were in the same shape) and what was agreed - finished. But this time, even on the phone with the sales rep - it was so "sale-zie". Big turn off....
Very professional employees, quality work, timely appointments
On time techs, thorough, very knowledgable about my carpets, very considerate of my children and pets, carpets look great!
No chemicals or soap!!! I have already recommended to my son.
I am still trying to get a detailed copy of the bill. I called technician and requested he either resend (I was unable to open attachment) or send copy in mail. I have yet to receive either.
One of your men stole from me. I am dissapointed.
Fast, thorough, friendly staff. Great product!
On time and great job.
i like the green technology. Unfortunately, when i had my carpets cleaned, i was unavailable to be there, so had a friend to be there and pay. There are some areas of the carpet that did not come clean. i am currently in and out of town, but my phone number isPhone number removed-7509, and I would like to discuss with you my disappointment. i know you can do better.
thank you
Name removed
Carpet was thoroughly cleaned and urine smell was gone.
The carpets are very clean .they look almost new.
Level of service and schedule
Your crew who cleaned 1522 hidden cove ct Allen tx was a better more meticulous crew than the crew who came to 3309 Susan lane in carrOlton.
Zerorez!
Clean carpets, good price and a professional technician.
the friendliness and professionalism of your Techician
Quick and professional service!
The gentleman was very nice and professional. The problem is you advertise $89 but when you arrive it becomes a slaes struggle. Your carpets are too dirty! I can clean them better if you pay more money. If you don't they will still be dirty when I leave. How about a straight forward here are the prices you pick what you want and NO PRESSURE.
I have no idea.
JOB WAS GREAT BUT THE GIRL ON TH PHONE FIRST TOLD ME WRONG ABOUT WHEN THEY BE THERE AND ALSO HOW I WOULD PAY NOT VERY EFFICIENT
I like that Zerorez is a "clean" company. My carpet looks great and I was told that it will stay clean longer because of the Zerorez technology.
fast response and did a great job
no chemicals
I really liked how fast our carpets dried.
The two stains that I was most concerned about, came back, once the carpet was dry. Tech guy was professional. Rest of the carpet looked fine, just my two problem areas still need improvement.
Repeat customer, very pleased
We were charged for a pet stain remover that did not get several of the mild stains out. We were told that the floors would be dry in four to five hours, but it took at least 12 hours to totally dry. Depending on how your company stands behind its work will depend on how likely we are to recommend you to others.
Very professional and knowledgeable
no chemicals and no soap residue