Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83397 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 28, 2013 — Rated 10 out of 10 by Carla Edgar Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was great! In and out quickly and very polite.

Report a concern   January 28, 2013 — Rated 10 out of 10 by Marcey Osowski Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The guy that came out to clean out carpets was very nice and thorough. He was helpful & friendly.

Report a concern   January 28, 2013 — Rated 9 out of 10 by M.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

non toxic and very effective.

Report a concern   January 28, 2013 — Rated 9 out of 10 by T.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tom, our service tech did a great job . He was better than last years tech. I like that you don't use soaps. I like how the carpet looks, feels, and smells.

Report a concern   January 28, 2013 — Rated 10 out of 10 by P.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The fresh clean look and smell after the service is complete.

Report a concern   January 28, 2013 — Rated 10 out of 10 by T.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It appears to be a good clean and your technician Valton is a great spokesperson for your company. Valton unintentionally persuaded my father who had already decidied to never use ZEROREZ due to customer service issues to have you guys come clean his Commerical office space..

Report a concern   January 28, 2013 — Rated 9 out of 10 by C.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like how clean my carpets are, and the way my water damage was handeled.

Report a concern   January 28, 2013 — Rated 10 out of 10 by D.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the tech did a very good job of cleaning my carpet

Report a concern   January 28, 2013 — Rated 5 out of 10 by H.R. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Come back out to our house and look at the master bedroom carpet - spots still remain after it was cleaned. These spots are not pet stains but dirt. After the carpet completely dried, they appeared again.

Report a concern   January 28, 2013 — Rated 10 out of 10 by T.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Got my really dirty carpet clean fairly quickly, friendly provider.

Report a concern   January 28, 2013 — Rated 10 out of 10 by Sharon Rivers Zerorez Dallas/Ft. Worth
What do you like about our products and services?

NO CHEMICAL... NO SMELL... NO MESS... FRIENDLY, QUICK, ON TIME, EFFICIENT.

Report a concern   January 28, 2013 — Rated 10 out of 10 by S.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Punctual and informed provider of service. Jared made sure we understood the process and walked us through the procedure answering questions and providing a good amount of information. The rug, although many, many years old, looked great after the cleaning. The company and the representative, Jared, earned our respect and appreciation for a job well done. We will definitely recommend your services.

Report a concern   January 28, 2013 — Rated 8 out of 10 by N.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

less visible tatoos

Report a concern   January 28, 2013 — Rated 10 out of 10 by K.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

How clean the carpet is when you are done.

Report a concern   January 28, 2013 — Rated 9 out of 10 by D.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Removed the stains. Courteous and knowledgeable staff.

Report a concern   January 28, 2013 — Rated 5 out of 10 by C.L.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Gentleman came alone this time to do floors and pulled the hoses around and scuffed the corners of my walls. Walked to much on wood floors (since no one could help him get hoses) and so I had to clean my wood floors when he left.

Report a concern   January 28, 2013 — Rated 10 out of 10 by G.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always polite, on time and competant

Report a concern   January 28, 2013 — Rated 7 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

Seemed like a canned speech from tech that he needed to give us every 15 minutes. Would rather for him to have given his suggestions at the end of the visit.

Report a concern   January 28, 2013 — Rated 5 out of 10 by S.F. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Not sure. Service was fine, but the smell after was not good. We have two big dogs, so I'm sure that was the culprit - it seemed to make the dog smell worse not better. Also, I initially called because I was attracted to the promotion that included 4 tickets to the Sesame Street show and I did not get those tickets, so I feel like that was a scam.

Report a concern   January 28, 2013 — Rated 10 out of 10 by L.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very efficient. Clean carpets.

Report a concern   January 28, 2013 — Rated 9 out of 10 by A.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the pet treatment and how knowledgeable the service providers were.

Report a concern   January 28, 2013 — Rated 10 out of 10 by J.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very pleased! Don't share name.

Thanks.

Report a concern   January 28, 2013 — Rated 0 out of 10 by J.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Carpet in family room is still not clean. It looked clean when tech finished and tech said any dark area would clear up as carpet dried. Same in the living room. For the amount I paid, I expected better results.

Sectional cleaning seems to have worked better but it is a dark color to begin with.

Report a concern   January 28, 2013 — Rated 10 out of 10 by M.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I thought Jared was very professional and explained what he would be doing in great detail. I also liked the smell of the carpet after the cleaning and the fact that it dried within 24 hours. I was most pleased that your product lifted almost every stain out of our old carpet.

Report a concern   January 28, 2013 — Rated 10 out of 10 by Frank Peterson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My frieze carpets were very soft again just as when they were new. The technician was efficient and polite and didn't try to over sell additional services.

Report a concern   January 28, 2013 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The quality of the cleaning, and the professional staff.

Report a concern   January 28, 2013 — Rated 10 out of 10 by M.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet seems cleaner adn they don't ry to upsell.

Report a concern   January 28, 2013 — Rated 10 out of 10 by K.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Not chemically.

Report a concern   January 28, 2013 — Rated 10 out of 10 by P.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets never looked so clean

Report a concern   January 28, 2013 — Rated 10 out of 10 by A.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Green process and the tech was very knowledgable


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