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based on 83399 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The guys that came out were very nice and professional. I don't, however, know that the pet stain treatment that was an extra $60 did anything.
Very clean overall process
Quality and customer service
Love how clean they look.
The fact that you raised the knap of the carpet up before you cleaned so that more of the carpet actually was cleaned. The carpet looked more like new, smelled clean, we are considering keeping our carpeting longer, thanks to Zero Rez.
The products were very good. My technician was excellent.
Very patient, great attitude, went the extra mile.
On time and great work. Would recommend you to others.
My carpet looks awesome. The tech(Ernest) was just great!
It didn't take as long as I thought it would. The gentleman that did my home was helpful and courteous. Herbie was my
technician that day. He pointed out to me area's that needed more attention and I was pleased with the outcome! Thank you!
No chemicals to affect pets or carpet. Our service guy was great and di an excellent job. Great value!
no smell, dries fast, friendly people
Lower prices
Wonderful,professional job
The tech was very courteous, promt, and a job well done.
I was dispionated that you could not remove the paint on my carpet! The techigion did explain fibers for carpet ahared to paint. He was very through! My carpets look better but the paint stain was not removed.
The stain was only a week old ; water base paint was used.
Accordinaly to your advertisements; you can remove anything! I would have felt That your staff have developed a treatment that could be used to adhere the paint for waterbase paint. It was not a lot of spillage. I had already used oxyclean!
Super great job, super fast! No chemicals! What more could you want?
There was a problem with the service I received on Friday, March 1st. I received little to no "real" help from Cindy and Jeff, but worst of all the manager I spoke with, Brad, was even less professional, almost calling me a liar to my face. I WILL NEVER DO BUSINESS WITH YOU AGAIN AND I PLAN TO TELL EVERYONE I KNOW JUST HOW UNPROFESSIONAL YOU REALLY ARE!
Easy drying. Nice workmen.
Clean, no mess, no harmful chemicals or residues. Carpets look renewed!
There is no fragrance and the carpet feels great afterwards.
The extras that were suggested to us that we took advantage of were expensive and over doubled our cost and then they didn't use the black light to show us that the stains had improved when they were finished- seemed fishy.
The natural cleaning process. Your technician, Joe and his partner, that came to our home to fix the previous unprofessional work that another tech did.
Good for pets
Quick and efficient.
I wanted my money back. The gentlemen who treated my carpet were very nice. So, this has nothing to do with them. Simply, the topical treatment/cleaning did not work. It's very hard to tell for certain until the carpet has dried, hours later. I was told I can't get my money back. That is totally unacceptable.
The service rep was very professional.
good for the environment and safe for my pets
Natural not chemicals. The representative was very personal & professional.
No residue
Timely, clean, pleasant