What our clients think of us!

Make sure that the technician that comes out the first time knows what he is doing. It took 2 trips to get the blood out of our carpet as the first tech. did not do it correctly

The carpet looks so much nicer and I'm so glad it's cleaned without soap and chemicals. I already recommended you to my daughter and she has had her carpet cleaned as well.

Everything....the product, the results from using the product, the professionalism and friendliness of Joe and Fabian...I would definitely use Zerorez again and highly recommend the company!

The service technicians were very helpful and provided great service.

You did exactly what was said in the advertisement and the technician was friendly and very maticulous about his work.

The technicians were polite, courteous and professional in appearance, attitude and knowledge. I was informed of the price as well as options for extra treatments if desired. They were prompt and the phone calls to let me know the ETA were extremely helpful. I am very pleased with the overall cleaning and appearance of my carpets.

prompt and a great job

The carpets came out just like you ads and technician said they would. Stains came out that I didn't think would come out.

Qoutes one thing over the phone and charged double thatJ

It works pretty well.

Love your products and results.....only reason I keep coming back!!
I've had issues with the technician miss charging us, and then issues with the office getting it straightened out, but because I love the service so much I decided to give the company another try.

Carpet looks like new!!

End result, time required to dry, knowledge of techs and their professionalism and friendliness.

It was the false advertising in that you could get everything out and bring the carpets back to new! Then when the guy gets there he trys to upsale me on additional pet stain and protectant products! It went from a $97.00 amount to over $460.00, then when I said no, that wasn't in my budget he amazingly dropped the price 50% but this time when I said no he had such a sad response and said , this could look bad in two days or two weeks, no warranty....he completed the job as requested and added $10.00 for stain removal, of which he did nothing extra....I watched him the whole time! I was very disapointed by the "Upsale".

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The service and products were as advertized.

No chemicals

The bill we received is incorrect & I am still waiting on the sales rep to contact me with a new copy of the corrected invoice.

Carpet guy said the same exact things that all the rest of the cleaning guys say--it will dry lighter, if that dirt line is still there when it's dry we'll come back and do it again, I cant put anymore water on the carpet without damageing the carpet--so he left very unhappy customers looking at the existing dirt line and the carpet stunk for a week causing our 4 yr old astma issues. He only had to do the walk paths in 3 rooms and we had moved everything and he still didn't take the time to do the job he was paid to do nor did he use his wand to remove the excess water. We Our house stunk for a solid week and we had to divert our guests elsewhere. The smell did not come from tbe pad, it is a waterproof allergy pad. He left it so wet that it was still wet 2 days later and we had fans on it for all that time and sprinkled baking soda to try and remedy some of the stinch but only time remedied the stink. I only used you necause of Mark Davis's ad but not only did you not perform you deminished the voice of Mark Davis as a voice of truth.

Proffesional staff and prompt service. The technician didn't keep me waiting.

Carpet, rug and tile and grout cleaning got all the dirt and stains out to make them look like new. Excellent service provided by all employees from appointment set up to the technician that did the cleaning. Best results on cleaning from any previous company I've used.

The carpet was horribly filthy the day after. The dirt had simply been smeared around. The stains were still present. There was a white residue sprayed on the walls from the machine and will need to be cleaned off.

clean and fast. carpet looks great

Ron (technician) did a great job- very personable, competent. The carpets look great.

no residue. still looks vood

I expected to receive a call 30 minutes before the technician came, but I did not. I have no experience with carpet cleaning and chose Zerorez for safety reasons (indoor pet and chemical allergies). From the testimonials on your Website, I thought the super water would be able to remove stains from my old carpet. I am very happy that the carpet is clean and that a professional did it, but disppointed that some of what bothers me is still there. I would have appreciated being told ahead that many of the spots would not come out with a normal cleaning and that special attention would not be given to them. Maybe I would have accepted a pretreating option (I don't know what that is, but I saw it in an ad)if it had been explained and offered to me. Maybe the technician didn't know the spots were not gone, because they were not noticeable when he first finished and showed up after the carpet was dry. So how can either the worker or the customer know whether a good job is being done? And I was not told the carpet would be wet for several hours after cleaning was completed, which inconvenienced accessing the other side of the house. If I had known how long it would be, I could have planned better.

Your special way of cleaning

Very pleased w/the service I received this go round......Joshua Lee was very professional and courteous! Thanks for going the extra mile to insure my satisfaction. Still need to get my lamp fixed though :(

Keith was extremely honest and helpful. Thank you

The high power water technology and that there is no soap left in carpet.

Your cheaper rates and fast service.