What our clients think of us!

I was very pleased with the quality of your product. The tech did a good job and was very nice. Mike said he was going to treat the carpet spots then look at the loveseat I wanted cleaned. Next thing I know he had already started cleaning it. I admit I didn't stop him to ask how much he would charge to clean it, but he had already started it, and I thought how much can it be.... When he gave us the final total it was over $400. I was shocked. If he had said that up front I would have said forget it. It wasn't until my husband got on the phone with a supervisor that it got straightened out. Mike had figured square footage rather than lineal feet. I wish Mike had known more about pricing furniture cleaning. So that turned out to be an needless rise in my blood pressure.

I was disappointed that your employees would not move any furniture over 50 pounds. I was told this over the phone on the initial call. It took us three days to move our furniture and three more days to move it back. We are both 55+ and not as strong as we used to be.

I was also disappointed with the amount of time and effort it took on my part to get an invoice and a Fuller's gift certificate emailed to me, almost as if you didn't really want me to have them. I shouldn't have had to make multiple calls, they should have magically appeared in my inbox.

The reason I chose Zerorez in the first place is because you don't use detergent. I had developed a sensitivity to cleaning products several years ago, so your concept sounded good to me. Because of that, I will consider using you in the future.

This most recent cleaning was a redo and the smell is still there.

Jonas was very through about explaining to me how the products work and what would be the best for my carpet and upholestry

Environmentally friendly cleaning, proficiency and expertise of employees.

They work!

Everything was great, service tech was excellent and carpets look great. But,it has only been a couple of weeks, so I am waiting to see how things look in a couple of more weeks. Could be a 10!

ON time. Good customer relation. Delivered as promised.

Zerores always gets my carpet looking great. My technician went above and beyond and was very helpful! Thank You!!!

I like the fact that Zerorez is afforable, uses environmentally products, and has great customer service.

Carpet looked like new after your visit!!

Dan was great again; we really like his professionalism. However, his assistant, who I believe was in training, lacked many of the professional traits that Dan has. Also, the assistant who was driving drove over our grass, enough to leave very significant tire tracks as he turned the truck around in our driveway so that they could leave. Had he asked, I would have gladly told him he could drive straight through another gate, rather than turning around and ruining our grass.

Very friendly techs. Josh did a very nice job explaining all about the company

Has taken four days for carpet to dry...services were very expensive.

very happy ,he did a great job. I was unhappy that we received a robo call at 10:40pm Thursday nite

Cleaning results and the representative.

Your technician was courteous and service oriented. Was here, did his work and seemed to be very efficient. I am please with the way the carpet looks. Thank you. I will call again.

You cannot beat their customer service. Zerorez is like doing business with someone you know.

Defintely the green cleaning is the way to go! I've had this carpet for a long time and Tim was able to come in and get it cleaner than it's ever been!

Your reps do a great job and the process made our carpet look like new carpet again, and it is 15 years old.

The technician was very kind. Our deal was for 3 rooms. He cleaned the Hall, the living room, and exposed carpet in 2 bedrooms. Great guy!

The carpet is clean and looks like new.

Justin was wonderful, polite and helpful. He went above and beyond to get a stain out of my new carpet. I will definitely use Zerorez again.

There doesn't appear to be any residue remaining on the carpet. There isn't an odor during or after the process. Quick cleaning process and short drying time.

Service technician, Joe, was very knowledgeable about what he was doing.

I love your products. We have a carpet that is 11 years old and it always looks brand new when he is done. The service is wonderful, always on time, professional employees and the cost is very reasonable. I have recommended your products to anyone I talk to getting their carpet cleaned.

I was not happy with the first visit because of the high price for the "pet stain" treatment and the carpet was still dirty. The second visit corrected the problem of remaining stains. The reason I would not recommend your service is because the service is no better than other cheaper services. I might recommend you if you came back and cleaned the whole house.

Carpets look nice and clean. Only negative was that it took 48 hours to dry.

I like how the carpet looks and various services that you have to offer.

The products work very well and the staff was knowledgeable.

Great product and service as well as professional.This process took out every spot and looked brand new upon completion. The Tech had explained everything in detail. Wonderful!!