What our clients think of us!

I really appreciate that Miquel Pedroza, and that he did a wonderful job!

I really appreciate that my technician, Joshua, was very personable and did an outstanding job. Thank You

I like that you offer a variety of products and services.

My carpets are really clean!

Quick and timely

The solution is kid and pet-friendly while still cleaning.

Got up the stains. Service man Ronald was very professional.

I liked that they gave me a window of time to come and then called again before arriving. I really really liked that I could change what I wanted done before the technician arrived. I really appreciate the flexibility.

Employee showed up late, carpets not clean, very expensive charges added, pet odor still in carpet. How do you make it right? Clean carpets to the standard that you said you would do in the first place.

Technician was late, he explained to me that I was not on his schedule and popped up mid day. My appointment was originally scheduled from 10-12 and he wasn't able to get there till 3:45.

I like that chemicals were not used. My carpet looks great.

I was told (by the zerorez guy)not to expect too much of the smell to leave without the big flood treatment , but that he would do the best he could. Not a week later, it rained and the humidity set it. There is still a slight musty odor, but no urine smell, and significantly less!

Despite all the great ads and endorsements, I'm not sure zerorez is any better than other companies. Time will tell on how the cleaning holds up. I have no complaints - both reps who serviced my carpets were great.

I was told I would receive a phone call 30 minutes before your techs would arrive in the time frame of 8:30am-11 (time frame was to long) but never received a call, I had to call. Our tech was very nice though! Granted I'm not sure on how old our carpet is but it was filthy when we moved in but I still see stains everywhere and I am aware that not all stains can be removed, but I was expecting my carpet to look a little better than it is now.

I am still awaiting receipt of 100.00 Fullers gift certificate

I was quoted one price over the phone of $154.00 and when they got to my home it changed to $388.00. We went ahead and paid the price since we had everything moved and needed to get this done. The 3 bedrooms had just the area around the beds and didn't need the other furniture moved. Yet they charged extra for the living area as an oversized room. They only had to move 3 pieces of furniture in that room. If you need any other details please feel free to call Phone number removed.

We had someone come out to do the Pet Spot Treatment, spent close to $100, and I think the smell was worse after ZeroRez cleaned the area...

Too many sales pitches- I wanted my carpets cleaned, I did not need to be convinced why I choose the right company. The salesman/ clean wanted to talk me through every step of the process. Then he offered other services the company had to sale. I only wanted to sit back and enjoy getting my carpet cleaned not be a participant of a live commercial.

Technician was personable and professional and did a thorough job, Carpet looks great and pet odor is gone.

Friendly staff and quick execution!

The technicians seem well trained and conduct themselves professionally.
I like the three room special offers that come with Fuller's Jewelry gift certificates.

The first visit, I was not satisfied with the end result, the carpet was not clean. Zerorez made it right and came back out and cleaned the carpet with a seasoned tech and the carpet came out very nice. I was completely satisfied with the customer service dept. correcting the situation is a very timely manner.

My car[pets look like they have come back to life! The dark pathway in the hall has lightened up so far!

Thomas came and applied a topical enzyme that helped the odor. Very nice, informed me of guaranteed prt treatment and told mr that Zerores would apply $150 that I payed for the flash to that service. I will get back with the co soon.
Thanks for making it right!!
Pamela Quill

Reagan was courteous - didn't waste a minute - carpets did look brand new.

Very clean when done and you do such a good job.

There was no odor whatsoever.the carpets look great, and it took no time at all. The tech was very professional as well.

The service and results

Clean & odor free. Tech was informative and professional looking. However, I did not receive an e-mail receipt of my payment. I will call the original number I used to contact them. Will use Zerorez again next year.

Very professional and courteous service. Did a thorough job of cleaning the carpet. No hassle, no pressure, no gimmicks. Just valuable info on products and maintenance. Will have our home serviced again. Highly recommended.