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based on 83384 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
They were great!
Fast service, great work from Joe V. Very thorough and pleasant to work with.
Good work fast dry
Overall, I liked the cleaning service. But the technician didn't replace a little portion of the duct tape around the unit. So the unit was blowing air straight into the attic
My carpet was ruined during the cleaning process. The return service to clean the carpet again even made things worse. I submitted photos (as Customer Service recommended) and I have yet to receive a call back from anyone to discuss the matter. I will never use Zerorez again nor will I recommend them - and I have been a long-time customer.
Great job, professional tech.
My carpet looked almost new after it was cleaned, and smelled great!
My small room dose not look clean after it dried.
the technician was so very mannerable and thorough
Our office looks and smells amazing! He did a great job, efficient and quick.
Our carpet was really bad shape with drink spots and especially in our hallway and guest bedroom. We had been watching our daughters dogs off and on during the summer and they apparently found a couple of areas where they wet. In the past we always said no to adding extra cost to getting certain areas deep cleaned. But John, our representative showed us the urine in the clear tube that was mixed with the water, and that convinced us to add extra cost for deep cleaning, plus deodorization. It’s made a huge difference in the odor.
Carpet looks and feels fresh and clean. We have only trusted Zerorez to provide this service.
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Love the professionalism of all the associates. Bobby was no different-polite and efficient.
The tech was on time and completed the job in a timely manner !
Great service. Rugs looked super afterwards. Technician was friendly and customer oriented.
He did a great job!
Very professional and friendly service
Your crews were friendly and did a great job. We are very pleased with the finished results!
Your employee was friendly and did a solid job. Excellent
They did an excellent job
This time through, the tech was very good. He got a couple of bad stains out.
Tech very good & polite.
Carpet cleaning and ease of scheduling. Prompt service
I truly appreciated that you honored your 30 days guarantee and came back to retreat the area where pet urine continued to smell. It still smells but I do respect that you made another attempt.
Alberto did an EXCELLENT job on our floors. We will definiely request him again! :)
Joe our Tech was Amazing!
Your technician was especially helpful and polite.
Service was fantastic and the work was perfect.
When something wasn’t done correctly you took the time to have someone come make it better!