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based on 83384 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Excellent job on the carpets. They look amazing. Keith listened to our needs. Very nice young man.
Fantastic service! My technician was very friendly and accommodating! He did a great job on the pet stains and made sure that I was satisfied with the service🤗
The floors were left clean and seemed to dry quickly.
Very quick and very pleasant to deal with.
Service and quality.
Easy to book, decent job.
I have tried numerous companies over the last 20 years cleaning my carpets. I always wanted to try zerorez but they did not service my area until recently. I scheduled an appointment for carpet cleaning last month and the comments are true about this company. I have NEVER seen my carpets this clean and shinny before. All I can say is WOW. Stains removed that other companies could not even begin to show progress. I will never use anybody else. I scheduled another appt this month to have my tiles cleaned. Never have they looked so good. I am a customer for a long time. Staff is helpful and the technicians are excellent in what they do .
Quick and easy . Great service!
Very thorough staff. Polite and respectful.
The technician was very profesdional and did an outstanding job.
Very detailed in cleaning.
The carpet was bright and fluffy. It looked new! We really liked our technician, he was pleasant, knowledgeable and efficient!
I am a return customer for a reason! Could not be happier with the service and our tech was awesome. He was super friendly, efficient, and the consummate professional.
Spots in the carpet I was told would not come back have appeared. I was hoping for better results from your cleaning service. It would be great if you could come back and try to remove the spots.
I love that you don't use chemicals to clean carpets or leave carpets feeling 'crunchy'...
The tech was extremely knowledgeable and personable, and he was able to get my carpets smelling heavenly in a very short time! Zerorez is simply the best in the business!
Your tech was very personable and did a great job
Always professional, punctual, and my carpets look wonderful afterwards.
The technician explained the process and the drying time.
DeShawn was new only 4 months in at Zerorez. I showed him all of the spots that had to be cleaned, and he was done in about an hour. The next day I noticed in the den, which is a high traffic area, he did not clean 3 different areas of the rug and never cleaned behind the recliner chair. I had to call Zerorez to send out someone different with more experience to clean out those areas.
The technician. Willian, was very knowlegeable and professional and did the carpet treatment in a very good way to remove and uplift stains and spots.
Good customer service and friendly technician.
Excellent service, easy scheduling and affordable.
Fast, friendly service
Courtesan and prompt
Timely arrival followed by quality work by a friendly tech.
Keith is an excellent carpet tech! He really knew what to do to “perk up” these old carpets!!✔️
The guys did a great job. Very knowledgeable and courteous. They were able to remove all the spots on my rugs.
Your machines were not functioning properly according to the tech. While the carpet was cleaned. It was not much better than me cleaning it myself. Which I will do in the near future. They did reduce my bill to compensate. And they were apologetic.
On time
Professional
Carpets cleaned better than expected
Tile cleaning was great