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based on 84580 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Prompt,courtesy and clean
I spent $447 for Zerorez to clean my carpets. A while back, I spent less than $50 renting equipment/ buying shampoo from Home Depot. My carpets were CLEAN smelling and looking. I am so mad at myself for trusting your ad and inviting you into my home.
Its an easy, affordable process..does a good job with the carpet...although I initially responded to the emailinvitation, but it did not work...I had to call
excellent job, good prices, and I have given your name to 2 neighbors.
It was fast and your pet eliminating solution works great, but the rooms that did have to have that still smelt clean after they were completed.
It was a pleasant experience from beginning to end.
Chris was an outstanding technician! He was honest about your services, and left out carpet without a doubt clean!
My carpet is 20 years old and looks so much better after the cleaning
Professional organization that was prompt and thorough in every way.
.your man was on time but he didn't have the tools to do the job. I waited all afternoon for him to arrive with no tools. I am disappointed to say the the least. When we reschedule I will need an exact time.
Name removed Land
ON THE PREVIOUS CLEANING YOU USED A POWERFUL RAKE TO LIFT THE PILE OF THE CARPET UP AND THIS TIME WE WERE TOLD IT WAS BROKEN. THE CARPET STAYED MATTED DOWN IN PATHWAYS. IT DIDN'T LOOK AS NICE. THE EDGES ALONG THE WALL DID NOT CLEAN WELL.
Fast drying and clean smells
Haven,t noticed any stubborn stains reappear as carpet has dries. Very clean looking.
Product works as advertised, friendly, knowledgable staff. Will definitely use again.
clean and efficient
Dependable , on time ,cleaning was done well and customer service
Carpets look great and serviceman was polite and efficient
Very polite and efficient
Quality of cleaning
Carpets were still dirty in some places.
Your department that sets up appointments was considerate and efficient when I had to change the date for my appointment. Your employee who came to the house explained his processes and worked quietly and speedily. After conversation with your employee, I also agreed to have my oriental rug cleaned by you.
The carpet that was cleaned in certain areas simply did got get cleaned properly. I will never use zerorez again.
Hot extraction, no residue, dries quickly.
I will always choose Zerorez over any competitor because it is effective, affordable and the actual product contains no chemicals which is best for my family. Plus they have great, knowledgeable technicians each time.
Literally everything. The best cleaning and technicians I have ever used.
Not only was the service quick and professional, our carpet and tile looks amazing. Everything used is safe for children and pets. We are so pleased with the results and will be lifelong Zerorez customers!
I like how clean my carpets look and there is no smell from cleaning.
Robert, the lead man, and his assistant were very professional and helped my wife and I through out the cleaning process. We were very satisfied with Zerorez, people and cleaning process.
Fast. Friendly.