Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84580 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 30, 2015 — Rated 8 out of 10 by M.K. Zerorez Dallas/Ft. Worth
What could we do to improve?

The service was wonderful. The young man, who did my floors, was very professional. He tried very hard and is an asset to your company.
Report a concern   July 30, 2015 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good work and nice rep
Report a concern   July 30, 2015 — Rated 5 out of 10 by M.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The track marks left from the process are very hard to make go away and the drying process was triple what was advertised.
Report a concern   July 30, 2015 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service person wore booties. Zerorez doesn't use soap. Service person was very nice and friendly and had me verify his work throughout the service. You have specials periodically. Your trucks have enough hose to do any house. Service guy was on time. Zerorez also cleans time and curtains. The service guy was very thorough.
Report a concern   July 30, 2015 — Rated 10 out of 10 by B.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the thoroughness of your operator, Brent. I am more than pleased with the results and intend to use you again in the future when needed.
Report a concern   July 30, 2015 — Rated 1 out of 10 by R.G. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

You could not get coffee stains out of my carpet.
Report a concern   July 30, 2015 — Rated 8 out of 10 by B.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

Give the option to have furniture moved with a fee, of course.
Report a concern   July 30, 2015 — Rated 10 out of 10 by J.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

fast efficient professional service
Report a concern   July 30, 2015 — Rated 10 out of 10 by Sandra Olson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Does not leave residues in carpet
Report a concern   July 30, 2015 — Rated 8 out of 10 by K.R. Zerorez Dallas/Ft. Worth
What could we do to improve?

Good service
Report a concern   July 30, 2015 — Rated 9 out of 10 by G.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your service people cleaned out a coffee stain and red wine stain without leaving a trace. Didn't rate that as a high probability.
Report a concern   July 30, 2015 — Rated 10 out of 10 by A.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service, if your team is all as good as Robert you're in great shape!
Report a concern   July 30, 2015 — Rated 10 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love that you clean carpets without using chemicals. Your customer service is very nice and professional.
Report a concern   July 30, 2015 — Rated 6 out of 10 by T.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Iv used you before and loved it. This time the guy was nice but I don't think he did all he could .there are serval spot and other think he just didn't get.
Report a concern   July 30, 2015 — Rated 10 out of 10 by R.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was very knowledgable and polite. There were only a couple of stains that he couldn't get out, but for the most part did a great job!
Report a concern   July 30, 2015 — Rated 10 out of 10 by Maria Carranza; Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No harsh chemical smell left behind. I could stay at home with my toddler and baby without any issue of strong chemical smell.
Report a concern   July 30, 2015 — Rated 10 out of 10 by Sue Hechinger Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The team of professionals your company employs are exceptional. Shawn Mcguire was fantastic he really cleaned the carpets well and they looked close to brand new!!
Report a concern   July 30, 2015 — Rated 10 out of 10 by M.D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your employees are professional and friendly. The tile cleaning does an amazing job.
Report a concern   July 30, 2015 — Rated 10 out of 10 by A.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything
Report a concern   July 30, 2015 — Rated 0 out of 10 by S.A. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

After 500$ and pet spray it still smells like pee....
Report a concern   July 30, 2015 — Rated 10 out of 10 by Shawn E White Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Shawn did a great job, great cleaning job, great customer service skills, very polite & courteous. Thanks Shawn & zerorez very appreciated
Report a concern   July 30, 2015 — Rated 10 out of 10 by L.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Timely, attention to details, informative, and through.
Report a concern   July 30, 2015 — Rated 10 out of 10 by B.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Was able to get up old pet stains and left carpet fresh smelling.
Report a concern   July 30, 2015 — Rated 10 out of 10 by S.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very thorough, very professional. I wish I could remember my technician's name -- maybe Adrian? -- but he was wonderful! Very customer-oriented, very informative, really, just a pleasure to be around.
Report a concern   July 30, 2015 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt service. On time. knowledgeable technician. Excellent results. Reasonable price.
Report a concern   July 30, 2015 — Rated 7 out of 10 by T.W. Zerorez Dallas/Ft. Worth
What could we do to improve?

The carpet looks great and all the spots/stains came out!
I would have given a 10, but the person who cleaned our carpets dumped the contents of her container onto our grass in 2 different areas and killed it! So upsetting since we had the carpets cleaned to prepare for a bridal shower at our house and now have burned/dead grass as a result!
Report a concern   July 30, 2015 — Rated 9 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean and no soap. Good technetians
Report a concern   July 30, 2015 — Rated 10 out of 10 by G.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ferry, Very good. The young man (Bryson ) was very efficient and did a great JOB.
In a timely manner. We will recommend Zerorez. In fact we already have. Thank you so much. First name removed & Roscoe Last name removed.
Report a concern   July 30, 2015 — Rated 10 out of 10 by J.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fantastic service! The technician communicated everything that he was going to do and was very friendly and courteous. And the results exceeded my expectations!
Report a concern   July 30, 2015 — Rated 10 out of 10 by A.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

JL, the technician, was very professional and did a wonderful job. The tile floor cleaning turned out great. Should have had him do all the tile.

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