What our clients think of us!

Great service and attention to detail!

Arrive as promised. Efficient, polite and careful

The great job that was done and courteous personel

Technician was great

excellent customer service

Technician was terrific! Arrived on time, very professional, and did a great job of cleaning the carpet.

Good deep clean with use of the agitator.

No chemicals.

Carpet almost looks new

Chemical free and restores the carpet to like new

The product does not use detergents and other chemicals that are left behind.
The results look good.

Technician was kind and polite. He was fast, but efficient.

Zero is able to remove stains that have been on carpet for long periods of time. They did this 2 years ago completely removing stain. Had had other carpet cleaning companies try, but they failed to get it out.

Very pleased with the service provided this time - the cleaning as well as the technician.

Nice person doing the job and it looks so good and feels good

Primary concern was technician Matt did not try to localize the exact location of urine odor when treating requested area. I pointed out 3 times that he didn't apply "drenching" product to area of primary concern. He gave a couple of excuses and then tried to cover the area with a topical that he didn't even work into the fibers. Now 48 hrs later the odor is not much better than before treatment. Other concerns: He tremendously raised the price from what was quoted on phone ($130 for 5 x 5 sq ft area to $313), bringing in surface brush machine without cleaning off brushes that had cat hair from a previous client, and not cleaning up dripping liquids well from path into the room.
I'm not sure what to do next. I have no confidence in the service technician that came out. Is there a different technician more experienced in treating pet urine odors? (This was a one time cat accident related to some drywall/painting repair in the affected room. We did not have chronic problems with the cat. I know I have to completely get rid of odor to prevent him from returning to spot.)

Darwin was on time and very professional

The technology! And great service...

Love the service I receives from Caesar! He was very attentive to the work he was doing and also gave me advice on removing a stain that would not be removed with the product Zerorez uses do to the nature of the stain. It worked!!!! He is awesome. Will only use Caesar and recommend him to everyone I refer to Zerorez.

Please send invoice. I have not received the paid invoice from your accounting office

I like that Zerorez product is safe and chemical free and the customer service is very good.

Made our carpet look almost brand new after 15 years and 6 people living on it.

I like the fact that there are no chemicals or soaps being used.

It works.

Awesome

I was very pleased with the results.

Was quoted one price then the price changed once the tech arrived. Tech took almost 8 hours to clean our carpets.

Technician was very nice and on time. Explained what he was going to do.

I like the fact that all of the products are natural. There service was excellent. Mark was the representative from Zerorez who came to the house. He was polite, explained everything perfectly, did a fantastic job on the carpets. I will definitely be calling and booking another appointment with Zerorez when it's time for a cleaning once again. I felt sorry for Mark because he tried to sell a couple of other services, however; we have a four-legged member of the family dealing with cancer at the moment and it's been extremely expensive and a monthly cost that isn't allowing the purchase of anything other than necessities.

Love Zerorez!!!

Punctual, friendly and professional

I like the fact there are no chemicals or detergents in your cleaning product. I was very impressed with the gentleman who cleaned my carpets and the fact he took the time to answer my questions regarding any concerns I had about certain areas of my carpets. Very nice job!

Technician was excellent courteous efficient terrific experience