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based on 84572 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Excellent clearning
Great service! Great product, easy, no odor, just all around solid!
Carpet was very dirty. It looks like new. Service tech was very thorough and very professional. Will use again.
My house is vacant. I paid your technician and asked him to lock the door and put the key in the lockbox I put on the door (I showed him what to do).
The left the front door standing open about 4" which I did not find until the next day, so my house was not secure.
Also, still have minor juice type spots in the entry hall way to the family room.
I would like that area re-cleaned.
I though the technician did a good job. The rugs stayed wet for 12+ hours vs. 5 hours which was what I was told.
Also, one of the area rugs that was cleaned on site stunk up the whole house (for 2 days)and I had to have a follow up visit. I'm not sure that I would've had that done if I would've known in advance. (wet dog smell)
Ron was awesome. He was very friendly and informative. We will be referring more of our clients.
Outstanding technicians and superior work
The service was great and can really see the difference.
I would like the opportunity to let you know that I am very pleased with the work Payton did since I had tried a free tile cleaning area,I was convinced to do my whole tiles everything came out terrific .I have never been 100% pleased before but Ican tell you ,Payton is by far the best Technician. Tank you Marlene Zimmermann
I like that it's safe for babies & children and those with asthma!
I only have one issue with my last cleaning. I never received my email receipt...can someone please send it??
The clean was great, but the mis quoted price was unacceptable. We told you everything you even marked it but put a zero for price for the stairs. Then upcharged us for them to be done.
All of my stains are still there. He didn't get any of them out. Also a lot of hidden cost. Plus I never received my gift card I was promised. Will never use this company again and will not be recommending this company either.
carpet is much cleaner
Carpet very clean, technician was prompt, friendly and efficient
The online reservation service wasn't responsive, so I had to call. Phone rep was terrific and I got a quick appointment to help out with a pet accident. This was our first time to use Zerorez; the pet stains, despite paying the extra $60 for the treatment, didn't get the stains out like it would have when we used Dalworth or Stanley Steemer in the past. It looks like it needs a re-treatment. The technician didn't say the stains would not come up, or we would have been interested to know other treatment options while he was at our house.
Nothing, Thank you
Detailed and courteous!
The cleanliness without harsh chemicals.
We love the non-chemical products and the service you provide is stellar.
thorough cleaning
great customer interaction
informative
The gentleman was very businesslike, worked efficiently and did a great job. My carpeting looks really great.
Polite technicians.
My carpet is very clean without any extra product but water needed. Also your products are reasonably priced. With the exception of the fuel charge.
Really good service.
CARPETS COM ESCEPTIONALLY CLEAN
Expert service
Professional service, excellent results. Thank you
The cost of the above was higher than the estimate I was given and there were additional charges I was not told about which were not included in the estimate. I felt like I had been lied to.
Rory did an excellent job of doing what we asked you to do!

"Zero residue" is not just a jingle - it's true. Travis was awesome. He worked diligently and efficiently, and took great care to deal with my challenging carpet issues. He was also extremely respctful and well-mannered. Great job!