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based on 85015 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The carpet is very clean and it even seems softer.
You make an OLD carpet look and smell good. Don't have to replace it yet! Thanks!
Steam not Chemicals are used. A job well done.
Bryson the technician was aweosme
Cleaned all the stains and smells out of rug that I sent off
Job was well done,resulting in clean carpets.
The fact that you don't use products that leave a residue. The technician was thorough and explained what he was doing.
clean, no smell
Nice job by service agent
The technician did a great job. A much better experience than the prior time!
I like the fact that my carpet isn't just clean, but also looks like new after the cleaning, and is totally dry by the next day.
I also appreciate the individual that arrived to clean my carpet, knew what they were doing, and used the "booties" for walking through my home, and while cleaning the carpets.
no odor; fast and prompt service; excellent results
No after smells
Products and Services were excellent, my tech Rory Jenkins gave me great Customer Service.
Thanks
The method
The technician was very efficient and knowledgeable. He made sure everything was done correctly and even gave me suggestions on getting my a/c vents cleaned. This was the best experience I have had with Zerorez.
There was a large spot in my hall that I told the man I knew he could not get it out!! Guess what it's out, Will use Zerorez again. Love my carpet.
The tech Fred Vines that came to redo the carpet cleaning was awesome. He did cleaning processes to our carpet that was not done the first round. .He used plastic corner protectors, and placed a clear filter so i could see what dirt was being removed. He used a large blue roller brush that lifted dirt out of the carpet fibers.. The carpet was probably at least 75% cleaner after he cleaned . He also gave us tips on general cleaning on our kitchen tiles and not to use Pinesol on the floor because it is
leaves a residue on the kitchen floor and therefore it brings residue on the carpet, which therefore causes a dirt magnet.
Fred was very courteous , polite, professional and informative. We know Fred is a new employee but we feel he is a true asset to your company
because he did the job like it should have been done the first time. When we need to get our carpet cleaned again we will ask for Fred
specifically . Please give Fred a big high five from us. FRED HAS NOW MADE US RAVING FANS OF ZEROREZ !!!!! THANKS FOR SENDING THE BEST TECH YOU HAVE!!!
the carpets are cleaner, I like the way they dry fast and the way they feel on my bare feet.
Nice service, floors look good
Very professional and my carpet is clean
The technician was very friendly and knowledgeable. He did a great job and would request him in the future.
My carpet always looks and feels amazing after being cleaned by Zerorez.
I can't think of anything. Your service is very good!
Too early to tell if the spots are totally gone
Don't get the heavy wet carpet smell, drying time always seems to be less than the standard, your techs are always so polite! And you always get everything clean!!!!
There was not a "carpet cleaning wet smell" after the technician left.
Service was fast and efficient. Very friendly
The service tech was very nice but I felt a little pushy adding extra services
Always great service, knowledgeable, on time, professional, but above all your results are fantastic, whether it is cleaning carpets or our most recent service of air ducts and dryer vent.