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based on 85014 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Service Rep very professional. Did a very good job at cleaning carpet.
My carpet and tile looks and feels great and there is no residue so they should stay clean longer. Tech was knowledgable and professional.
The pet urine smell from the deep cleaning did not remedy my situation.
Lack of Professionalism since I opened the door. The carpet look dirtier and mine was extremely clean.. I just wanted "empowered" water not Lye (sodium hydroxide to clean my carpet. It was left dull and unclean. I ended having my whole body in a rash with measles looking bumps in my entire body. I have pictures to prove it. I called the next day for someone to come to wash the toxic stuff out and they played stupid for 2 hours and I couldnt stay in my house to sleep bc of the toxins. I called another company and in 2 hrs they took care of it..
Since I suffer from allergies, I have to be careful in choosing products and services. Zerorez was outstanding. No fumes, no sneezing and wheezing. The technicians were professional, efficient and pleasant. I am a happy and satisfied customer.
Professional people and nonsoap
It was a wonderful experience with Zerorez cleaning my new home. Mark,the representative that visited my home was very professional and understanding. He was willing to go the extra mile to help and give my home Zerorez experience. Nice job guys.
Good products and good service.
YOUR REPS ARE VERY NICE AND YOU CROSS SALE ITEMS
The techs listened to my needs and did a fabulous job
Technician professional. Carpets look great!
The no chemical smell.
My technician, Kyle, was awesome and took time to look at a couple stubborn stains and removed them!
They were very professional and did a great job!
Carpet stains no longer visible and no smell.
Arrived on time (at appointed time)
Great job on the carpet.
Very pleased with results!!
The carpet seemed to be cleaned really well. That being said it was disappointing that the quote given to me over that phone was $500+ less than what we ended up paying.
Good pricing and personable, knowledge employees.
Great cleaning and even better technician!!!
The person that came out was very professional and extremely nice. He made sure I had everything I wanted cleaned and didn't pressure any add on sales. I was very happy with the outcome of my tile and carpet.
The best pet stain removal there is! And the rep that was schedule was awesome!
No chemicals and the fresh smell after.
How efficient the whole service was
Not sure. My technician Brad did a great job. Please be sure I receive my gift card as promised in the solicitation you sent. Last time I did not receive it. Thank you
No chemicals and the results are great. All people who have cleaned our carpet from your company have been professional and friendly!
The thorough cleanning of the carpets and their softness. The employees are efficient and courteous.
The last job was too costly. I approved it because we had company arriving, but $800 plus for 3 bedrooms is not worth it. I could have carpeted two of the rooms for that. Your employee was fine, he explained the costs for the pet urine treatments; but, like I say, it was a high pressure family scenario (funeral) with out of town guests arriving. I will use a less costly service in the future.
Carpet dries fast. Service was quick and the text before Brent got here was so helpful.
There was supposed to be a $50 gift card included in our offer, but I have not heard anything about it since the first phone call. Will that be sent via mail?
Did the job very well. Environment friendly.