Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83381 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 22, 2024 — Rated 10 out of 10 by B.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Dried on time.

Report a concern   May 22, 2024 — Rated 10 out of 10 by E.P.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Intro prices are good, they escalate from there, but the work is very good. My tech was very professional and did a top-level job on the carpets and assisted me in getting my throw rugs and runners cleaned as well. Will use this service and tech again.

Report a concern   May 22, 2024 — Rated 0 out of 10 by B.A. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

No pre spot. Just got a vacuum. Spots remain.

Report a concern   May 22, 2024 — Rated 5 out of 10 by C.D.R. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

You did not remove any stains. You clean carpets that need dust and loose dirt removed. Older carpets or stained carpets are not effectively cleaned. It was a waste of money in one room, a moderate waste in another, and very effective in the third room, our bedroom.

Report a concern   May 22, 2024 — Rated 10 out of 10 by Joan Manlandro Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick and thorough. Great job

Report a concern   May 21, 2024 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Reliable will come back to check out their work.

Report a concern   May 21, 2024 — Rated 10 out of 10 by P.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet and tile looked great and the service man was outstanding

Report a concern   May 21, 2024 — Rated 10 out of 10 by B.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

good work. Looks great!

Report a concern   May 20, 2024 — Rated 0 out of 10 by S.P. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I never ordered the service

Report a concern   May 20, 2024 — Rated 10 out of 10 by M.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Bert was great. Professional and dedicated. What I did not like is that the 3 rooms for $109 actually ended up costing almost $400 .

Report a concern   May 20, 2024 — Rated 10 out of 10 by S.I. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

thorough spot cleaning and baseboard to baseboard coverage, fast drying time, no residual scents to trigger allergies, careful thoughtful technicians both time I have used the service.

Also able to schedule on relatively short notice! Fees are appropriate.

Report a concern   May 20, 2024 — Rated 10 out of 10 by Blanca Moore Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Buck was amazing and did an outstanding job! Our church was getting ready for my mom's funeral, and he made the church sparkle. We are so grateful for his hard work.

Report a concern   May 19, 2024 — Rated 10 out of 10 by C.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very Gyand Professional service!!

Report a concern   May 19, 2024 — Rated 10 out of 10 by T.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great quality and a reasonable price. Will definitely be back.

Report a concern   May 19, 2024 — Rated 8 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

Nothing

Report a concern   May 19, 2024 — Rated 10 out of 10 by T.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional service man very knowledgeable about the service that he gave Great job zero reds God bless

Report a concern   May 19, 2024 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time and friendly

Report a concern   May 19, 2024 — Rated 10 out of 10 by Alice McCloud Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our guy Tom was great. Very thorough

Report a concern   May 19, 2024 — Rated 9 out of 10 by P.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick and professional.

Report a concern   May 19, 2024 — Rated 0 out of 10 by J.L. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The work was done well, the price the tech quoted my wife is almost twice as expensive as other companies we’ve used before. The charge is not worth the amount of service provided.

Report a concern   May 19, 2024 — Rated 10 out of 10 by Kellye Ramsey Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They do a great job, my rugs always look so good after they have been here.

Report a concern   May 19, 2024 — Rated 10 out of 10 by A.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician, Jesse, was awesome and made the appointment seamless and stress-free and had the best attitude the entire time! Superstar employee for sure!!

Report a concern   May 18, 2024 — Rated 10 out of 10 by Kaye Coffey Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets are sparkling clean and great service!!
Thank you.

Report a concern   May 18, 2024 — Rated 10 out of 10 by J.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick, professional and great results.

Report a concern   May 18, 2024 — Rated 7 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

Not having your service person ask for a tip, I was offended by him asking if he could have cash or Zelle.
I’m sorry I don’t believe doing your job, needs a tip.

Thank you

Report a concern   May 18, 2024 — Rated 9 out of 10 by A.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Timely, no chemicals, professional service tech who took the time to show us the process and did a very through and accurate job.

Report a concern   May 18, 2024 — Rated 10 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service

Report a concern   May 18, 2024 — Rated 8 out of 10 by C.W. Zerorez Dallas/Ft. Worth
What could we do to improve?

Consistent information relayed from technician to technician. I have had Zerorez come out 3 or 4 times to my house. Each time there is a different technician that wants to provide the treatment in a different way- explaining how the chemicals will or won't give good results if not done that specific way.

Report a concern   May 18, 2024 — Rated 10 out of 10 by N.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Randy, the service tech, was very polite, professional, and did far better job than the last tech in getting my carpets clean. He moved furniture that was on sliders (a seemingly a simple thing) but most techs would not be that thorough.

Report a concern   May 18, 2024 — Rated 10 out of 10 by K.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean carpets, professional serviceman,


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