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based on 83382 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
109.00 special cost me 400.00.
List what you actually charge for. Technician did a great job though. Very happy with the results.
I like the fact that the carpet dried very quick and it had no after odors. It just smelled clean.
Stain still visible along baseboard
The carpets and tile come out great
This is my third time to use your company and the level of carpet cleanliness was not the same as before. I’ve always had a few stains and they’ve always come out. This time they all didn’t. Little disappointing because I had high hopes. I will say the two gentlemen that came out were friendly and professional. They were quick and cleaned up well after themselves.
Go check my google review
Always on time and Diamond is just a pleasure to work with time and time again!
Not happy with the grout not coming clean in certain areas of the kitchen.the equipment you use should be able to handle corners as now I have to clean up where it was missed. All in all you did make it look better.
I was not satisfied, he was in a rush, and did not do as well as I know he could do. I used my carpet cleaner, and did a better job
The natural ingredients you use, plus your technicians are always courteous and knowledgeable!
Here on time and did a great job.
There is still a light brown spot which originally was a wine spot. Said no problem getting it out but didn’t get it all.
Also the worker asked for a tip. I have never had a carpet cleaning company want a tip.
Fair prices for a quality job ~
Price and no harsh chemicals
A bed and dresser had been removed before pix were taken for selling. It was a mess and filthy underneath but they cleaned it very well! Can’t even see it in the pictures!
Easy scheduling, extremely nice staff.
I like how my rugs look when you’re done.
I would like a refund. I was told someone would get back to me to come and fix our carpets Friday and still haven’t heard. So disappointed in zerorez
I was very disappointed with your technician and the high pressured sales. My cost went from $300 to over $2000. That is way out of line!! I have used to your company many times and as a realtor always recommend it to my clients. Never again.
The service was very good and the pricing was adequate, disappointed that furniture moving is not part of the process for carpet cleaning (this was not disclosed when I talked to the agent), and more importantly some the high-traffic areas / spots were not successfully cleaned enough. Credit to the individual (Dexter) was more than helpful and understood our concerns but the process and didn't achieve the level that I had experience with Chem-Dry. Thanks to Dexter for his efforts.
Reliable and professional.
Always professional technicians and love they way my carpets look and feel afterwards.
The technician called and showed when he said he would. He was very friendly and courteous.
Great job, very efficient and reasonably priced.
Antonio did a great job. I appreciated his attention to detail. Frustrated with the bill, advertised $109 (normally $149), then the bill is $109, $25 residential service fee which promises we’ll do what we said we would do, then a $13 minimum residential differential fee which no one can explain what it is, but that adds up to $147, then $2 tax, wow look at that, it is back up to $149. Feels like false advertising, bait & switch, just leaves a bad taste in my mouth. Great job Antonio, frustrated to hire a company that misleads in their billing, what else are they misleading about? Makes you wonder.
The team that came to the house. Enjoyed working with them
Love that only hot water is used. My carpets dried quickly and look great. The service tech was efficient, careful and kind. 10 out of 10 experience!
Cleaner was very friendly and accommodating. Service was fast and thorough
All the stains were gone, the carpet looks new again and no strong or unpleasent smells.

Clean carpets, professional serviceman,