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based on 83382 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everything!!!!!
Your technician was on time, professional, notified me throughout the cleaning process & dis an excellent job of cleaning my carpets.
I paid extra money for pet stain removal. The stains are still there. The only thing gone is the extra money I paid. Needless to say, I am extremely disappointed.
Show up on time; only takes about an hour; gets our white carpet pretty clean.
My technician Jose was very great he explained the process and was very polite.
Technicians were very timely and efficient. Service was very good.
Evan was prompt, thorough, very informed about our carpets. Took his time and did a great job.
Great service!
My carpet after another revisit has new yellow spots that have popped up.
Friendly, professional technician. Clean, fresh, like-new carpet after treatment.
It was an absolute pleasure having you all do our final clean. The carpets looked amazing!
Spend and courtesy
Very thorough and professional.
My carpet looks the same. No pet mess was resolved. The smell was better but visually the stain was untouched
We have used Zerorez for years & they have always taken care of us in a timely manner with little or no issues. We can always count on Zerorez to be there when we need them. Highly recommend them to anyone.
Efficient and effective
Great customer service!
Great service and people!!! Thank you
Great job and great service!
My appointment was from 1pm-3pm. Yall showed up over an hour late...after 4 pm. My time is just as valuable as yours. I took off work, lost alot of money...to get my carpet cleaned. By the time he got done cleaning the carpet it was late. Too late for me to go back to work.
No one ever called to say they would arrive late. I had to call to find out if yall were still coming. My 1st time using this company and I was disappointed.
It works and dries fast and looks fabulous. Also the young man that did the work was very nice and it was the last house he did that day. I will tell all my friends how great a job you do. Name removed
No detergent use
Your technician was very prefessional and he answered all my questions
Excellent work, my old carpets look great!
William was polite, efficient, and knowledgeable.
He did what no other technician had ever done to my carpet Give Zerorez a try , you will be glad you did.
Great Service! Jesse did an awesome job. Carpets look new again and the bio treatment eliminated 99% of the pet odors. Highly recommend them for your carpet or tile needs.
Bert explained and cleaned things better than any time ever
Excellent work
Timely and efficient service
Great customer service from Bruce! He was the one that cleaned our air ducts! Great job!
Clean feeling carpet and prompt service
Good customer service and quality of products