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based on 84558 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The man that came out was very professional and very knowledgeable about his job.....but more importantly extremely friendly. The world could use more people like him.
I was quoted $633 over the phone but charged $660 after they were done. The man who cleaned did a good job though. I just didn't like feeling overcharged.
Your products are great. They're environmental friendly and it gets the job done. They guy that came out was very professional. I would totally recommend you guys.
Fred was very professional and competent. He listened to our concerns. He arrived on the time he had said he would. The carpets look great. We want him to come back Fri and do our tile. Thanks.
Easy to schedule, good service techs, good product at a reasonable price.
Good service
Products work & technicians are very professional.
I like how the rep took his time in making sure everything spot was removed as best as he could remove it. He was very friendly.
The only thing I would like to check on was the free tile cleaning. I did not receive that. However, most of the living room was in the kitchen.
Really cleans without sticky cleaning solutions - gets the carpets clean and fresh.
finished results
No chemicals
technician was outstanding
My technician was very knowledgeable, helpful and courteous. The cleaning he did on our carpet was superb.
I do have a minor 'complaint'. It would be helpful if someone were to have told me that my 2 complimentary Rangers tickets would be in the mail to me or it I was given a later date of the game. By the time I received them the game had already been played. They were tickets for May 1st; my cleaning was on Friday late April 30.
How pleasant the cleaning professional was and how thoroughly his work cleaned my carpets and tile.
the price quoted me on the phone was not in line with the actual cost. This has happened to me twice with your company and I will not be using you again. I was satisfied with the results and the person that cleaned my rug was extremely nice and courteous. But, you advertise one thing, but the actual cost is never what you advertise.
Would prefer if your technicians didn't greet me with a list of things they cannot do!
The plastic hose on your machine is pretty destructive on corners. Your tech did a nice job of protecting the corners of my wood stairs....it was s challenging project ... 3 floors ... 3 stair landings and 36 stairs.
I liked that the carpets were cleaned without chemicals.
I called customer service in the morning after our service to give feedback and explain why IIA not satisfied. He said the Manager will call me later. Nobody did.
Carpets are clean without chemicals
Food product, great, qualified caring technician
Everything
Carpet gets so clean and doesn't resoil quickly. Part of the special included cleaning small area of tile and it looks awesome. The dark dirty grout looks new.
Very courteous and professional technicians. The spot pre-treatment techniques are awesome.
Love the results and loved the people
How there green
That my 43 year old crackle linoleum for looks FANTASTIC! I was not expecting it to be so clean and so free of sticky residue. I love be8ng barefoot. And now I can!
Professional, courteous, customer centered service. Dedicated Zerorez customers!
The technician who came out was super nice and very professional! He did a great job!
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