Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84558 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 11, 2016 — Rated 9 out of 10 by V.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Scheduling and service both were handled by friendly, professional, knowledgable people who did what they said they would do!

Report a concern   May 11, 2016 — Rated 10 out of 10 by E.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals

Report a concern   May 11, 2016 — Rated 10 out of 10 by Kathy Brandon Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The machine he used for high traffic areas.

Report a concern   May 11, 2016 — Rated 10 out of 10 by B.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Employees are knowledgeable, personable and professional!

Report a concern   May 11, 2016 — Rated 10 out of 10 by Dolly Thomas Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like how it's no-nonsense, professional, & reliable service.

Report a concern   May 11, 2016 — Rated 10 out of 10 by T.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

works well on older carpets with heavy traffic stains

Report a concern   May 11, 2016 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician that came out was informative, professional and was not bothered by all my questions and concerns. He was a pleasure to work with.

Report a concern   May 11, 2016 — Rated 10 out of 10 by S.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to schedule; a job well done; technician was excellent.

Report a concern   May 11, 2016 — Rated 10 out of 10 by D.C.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

THOROUGH.,FAST AND VERY FRIENDLY SERVICE REPS

Report a concern   May 11, 2016 — Rated 10 out of 10 by Roger Mayes Zerorez Dallas/Ft. Worth
What do you like about our products and services?

very CLEAN and very professional.

Report a concern   May 11, 2016 — Rated 10 out of 10 by G.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good technician. Good products.

Report a concern   May 11, 2016 — Rated 10 out of 10 by Cindy Jackson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We were first time customers. I found your technician Dustin W. to be extremely polite and efficient. He went out of his way to be careful with my furniture items and was very detail oriented. Dustin did a wonderful job for us in a short amount of time. We have animals and our carpet is not new but it looked better than I expected after our cleaning! I think I can live with it for a while longer and I definitely will have Zerorez in for additional cleanings in the future. It is nice to do business with a service company that values the Customer. Thanks Zerorez and thank you Dustin!

Report a concern   May 11, 2016 — Rated 3 out of 10 by S.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

stains are still on carpet

Report a concern   May 11, 2016 — Rated 8 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

I had to make two appointments. The first appointment the technicians were over an hour late and when they arrived they didn't have the right equipment to clean my carpet. I got the feeling they just wanted to go home since it as late in the day, after 6pm.

Report a concern   May 11, 2016 — Rated 10 out of 10 by L.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was great

Report a concern   May 11, 2016 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love that there isn't any residue from soap and everything smells so fresh and clean

Report a concern   May 11, 2016 — Rated 9 out of 10 by T.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The professionalism of the two gentlemen who cleaned my carpets.

Report a concern   May 11, 2016 — Rated 10 out of 10 by Dana Tucker Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was knowledgeable and gave a detailed description of what the products will do to destroy pet stains, which I found interesting. I was comfortable in knowing it would turn out great. Here it is 2 days later, and my carpet looks brand new and smells great. Thanks Josh and Zerorez! ๐Ÿ˜€ This was my first time using you, and it won't be my last. ๐Ÿ˜Š๐Ÿ˜Š๐Ÿ˜Š

Report a concern   May 11, 2016 — Rated 10 out of 10 by B.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Consistently good results with your product and service.

Report a concern   May 10, 2016 — Rated 10 out of 10 by D.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quality cleaning and great service

Report a concern   May 10, 2016 — Rated 10 out of 10 by R.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zero residue I like it !!

Report a concern   May 10, 2016 — Rated 10 out of 10 by P.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It got spots out of the carpet and furniture that I thought would not come out.

Report a concern   May 10, 2016 — Rated 10 out of 10 by R.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Incredibly great job of cleaning the grout!

Report a concern   May 10, 2016 — Rated 5 out of 10 by K.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Pet stain in living room was not removed. Stain still appears yellow. Last zerorez team was able to remove much worse pet stains. The carpet is still wet in areas. Carpet was cleaned yesterday at 9:00 am. It is now 6:00 pm the next day. Another surface stain in the master bedroom remains. I don't feel like this is the same company we hired last time. The quality is not up to par to charge $361. I would not recommend Zerorez to anyone.

Report a concern   May 10, 2016 — Rated 10 out of 10 by D.Z. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very efficient and professional. Satisfied with the cleaning results

Report a concern   May 10, 2016 — Rated 10 out of 10 by A.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, efficient and beautifully cleaned carpets

Report a concern   May 10, 2016 — Rated 9 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Chris was great! Very accommodating and professional. The results were fantastic! No overpowering smell!

Report a concern   May 10, 2016 — Rated 10 out of 10 by Kaaydah Schatten Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Kyle & David are fantastic!

Report a concern   May 10, 2016 — Rated 10 out of 10 by K.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great friendly service at a good price. I know that there are no harmful chemicals being used to clean my carpets.

Report a concern   May 10, 2016 — Rated 9 out of 10 by B.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Virtually no fragrance and no soap. The tech arrived on time and was professional.


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