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based on 84558 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Tech was professional, on time & explained every process.
I like that there are no chemicals
I am very impressed with Zerorez and the professional and courteous employees (Robert and Josh) who came to clean my carpet in my apartment. They explained everything they were doing and did an outstanding job cleaning my carpet. I was also very pleased with how quickly and efficiently they worked together. They were here just yesterday and I have already recommended them to several of my friends.
Serviceman was awesome!
The carpet came out better than I expected, thank you!!
Improve back office communications. I initially attempted to make reservation on line.. Rec'd notice that they would contact to confirm... no response. Called to make reservations and was given date and time window. Date /time came and went....no cleaners. Finally rec'd call 30 min after time. Tech said they just rec'd call saying that they needed to come here for job. Obvious mis handling of scheduling in office.
Non-toxic products that are very effective and gets the job done with clean, friendly, professional, informative technicians.
Very friendly and knowledgeable staff.
More reasonable prices for Stair Cleaning and Pet Treatments.
Very fast, informative, and met all expectations!
Josh was outstanding
I absolutely was 110% satisfied with the technician(Jimmy) & all the information he shared of the many other services you offered,that I had my tile cleaned & grout looked amazing . He thoroughly explained the process & took his pride of his work. My neighbor came by & I immediately recommended zerorez for her future carpet cleaning. Customer satisfied:)
cleaned our tile extremely well and also the carpet. Chris our service man was very polite and explained the process to us. He did an excellent job
Natural product that does an excellent job.
Chris was awesome. There was spots that didnt come out but he explained everything A1.
Quality service!
I love the feeling of the chemical free and clean carpet under my feet.
The overall customer service was amazing!
Your technician Justin did an impeccable job of cleaning our carpets. He said he would do it and we didn't believe him. But we were wrong. No one has ever done this great of a job of cleaning our carpets. We used Dalworth and all those others and none of them ever did a great job like Zerorez. Thanks so much for an outstanding job. We will recommend you to everyone we know. Alfred and Yvette Akar
Fred did a great job and was nice and professional.
In the beginning 5 years ago we would get the radio station specials. I may have been naïveté but I find the full price service to be much better especially with the last three crews and now with TRISTAN, he was very informative, professional and informative. Thank you Zerorez, we will always use you!
Came on time and the product has no odor
Natural product and results
I was amazed at how fresh my carpet looks - the stains are gone, it looks fantastic, and feels great to walk on. We have been in our house 12 years and had never had the upstairs carpets done - they look like new! I am so impressed and so appreciative of the service we received!
Polite gentlemen that did the cleaning. I liked that he did a test first so that I had the option to continue with the service or cancel.
excellent service
Edward was Great and the carpets looked really food
Very professional service! Love how our carpet feels after the process!
The "tech" who came to clean our carpet stole my husband's Medicare card from the office room he was cleaning the carpet. We have notified the police, banks, credit bureaus, etc. we plan to contact an attorney if ANY activity occurs. We also plan to notify the BBB and tell all our friends.
When I called yesterday to tell Mr Bolden, he didn't seem to concerned. We were told he would "check into it".

The technician was very thorough in his explanation of the process and kept me informed as he worked