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based on 85006 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I had requested CARPET STRETCHING SERVICE when I first made the appointment....
and the very day BEFORE he came (when the appointment time was being confirmed) I again asked the agent on the telephone to please make sure that the person who came would also be prepared to stretch out the "bubbles" in the carpet.
HE ASSURED ME THAT THIS WOULD BE TAKEN CARE OF AND THAT IT WAS ON THE WORK ORDER. And the man who came WAS NOT prepared to do it!
I called and asked why I had been charged so much compared to two weeks ago. I was told they didn't have an explanation other than there were two different technicians. I was then told that a manager would call me back. Nothing. Name removedPhone number removed261
Mark was professional and did a terrific job. Carpets were cleaned in a timely manner.
just continue to do a very good job
Very fast and efficient. My carpets look great.
Your technician was informed and informative. The carpet smells and looks great. I'd give you a 10, but I want to see what it looks like in a week or so.
Very professional and efficient. The technician was a gentleman and quickly determined the perfect approach to the job and completed it with alacrity.
easy, efficient. Great results
I really liked the gentleman that did my service and will ask for him when I rebook. He was very knowledgable and took time to answer all my questions. I like that your products our pet friendly without all the harsh chemicals.
You work hard to make sure I'm a satisfied customer!
Quick and efficient, good job.
From scheduling to conclusion, zerorez provided outstanding service. Our carpets are like new even a month after being cleaned, the technician was very knowledgeable and professional, and the pricing was exactly the same as advertised and discussed during the scheduling process. Thanks so much!
Be able to recalc my shower stall at same time.
no chemicals and no small
The dirt doesn't come and it's environmentally friendly.
Quick and efficient
Our technician was very courteous and professional. The results were very good. We will call Zerorez again. Thank you!
Gets the carpets clean without any harsh chemicals…!
Affordable, great results, and friendly staff!
The technician was very knowledgable, walked me through the process, and made my carpet look like new!
Less drying time
My carpet look wonderful! Service was great
They work!
Worker new the product and was trying to let me know the progress and acted like he really liked his job happy and great customer service.
I like that there are no chemicals and it dries very quickly. The gentleman who services us was very polite and professional as well. My carpets were filthy and now look incredible.
I like the way that he explained what he was going to do and ask me if I needed anything else. He was polite and was very efficient. I knew that he knew what to do to get rid of the stains on my carpet. What he used make my carpets look new and the stains were gone.
Loved working with Arron
Service, communication and punctionality
I love the fact that you do not use harsh chemicals. I have a toddler and an inside dog, so it assures me that we are not breathing in any toxins (safe or unsafe). I will not use anyone else! My couches look brand new, which I never thought would happen, especially with a 2 year old. My carpets look new too! My son got a hold of some bright pink lipstick he thought would look great in his carpet. It came right up! Gentlemen were fast, friendly and very professional!
Everything went smoothly, just as they stated. The representative that came to my house was very professional and polite!