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based on 84558 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No chemicals
Our technician was great!
Everything
My tile looks brand new
I appreciate that there are always discount and special offers even though I'm not a new customer. I'm able to get my carpets cleaned because it's affordable and I appreciate that. I also like that there isn't residue left behind by cleaning products. I would prefer that the microseal product not have such an overwhelming chemical smell. I find it a little hard to believe it's safe to be in the same room with while it's drying. However, I'm very interested to see how well it works at keeping the carpet free of stains. The technicians were very kind and went out of their way to made sure the job was done well.
The final product on the carpet and the time was fantastic.
Will definitely use Zeroez again, wish you did laminate and wood floors.
Our technician was really thorough and pleasant. We want him next time we requwst srvice.
The carpets look much better; however there are spots on rug that were missed or did not reappear until carpet dry yesterday. The spots need to be retreated. Mark, the service tech was very professional. When can we schedule?
Thank you.
Name removed
It was an overall good experience and seems to have been worth the cost.
The carpets stayed wet for 12 hours ans we can not walk on them.
The carpet person was later than we expected
Idk, I guess I was expecting a more thorough cleaning. Like all along the edges by the baseboards there is still dog hair from the last person that lived in my house. I guess there is no way to get that close to the baseboards?
THe technician was very knowledgeable and he did a great job cleaning my couches.
Your service technician was very conscientious and wanted to make sure I was happy with his work. He did a great job!
Job is done in a timely manner.
Always looks good and smells clean.
How friendly the tech was and how clean they got my dirty carpets.
Carpets look great. Turned out to be very expensive add-on to clean small area of tile.
The staff you have at Zerorez goes over and above expectations! They do an excellent job and are very professional. Would definitely use Zerorez again.
The results speak highly of the quality work completed.
Two-hour arrival time, call 30 minutes ahead, arrival on time. Good cleaning results.
Employees are kind, work hard, professional, and speak English. The product gets my carpet and tile clean.
Great service! The company representative was informative and efficient. He wasn't pushy when I wasn't interested in one of the services offered. But he did suggest what would be best for the long term care of my carpet! I will call again when needing my carpets or Upholstry cleaned!
No residue and always feel like my carpet is clean. The technicians are always good but the technicians on Monday, were the best that I have had cleaning my carpet and used a large fan to help with drying process. During all of the times I have had carpet cleaned by Zerorez, this is the first time the fan was used and did make a difference in the drying time.
The techs who have come here always have a good attitude and want to make my carpets look as good as possible. I have always been pleased with the results and this week was no exception.
The carpets were cleaned thoroughly. We were impressed with how nice they looked.
Great service and technician was very thorough!
No chemicals. Good customer sevice. Good job.
Not sure what happened because I have used Zero Rez many times. This time the technician had some problem with the machine - after it was supposedly fixed, when the carpet dried it has brown streaks in it that make it look like it was rinsed with dirty water. Please come back out and fix it.
Name removed - 6638 Leameadow, Dallas 75238, Phone number removed. Left a message on your machine.
Used in the past- did a great job- stayed clean much longer than other carpet cleaning services I have used
Lovd no soap.

Great experience and will use again as I have many many times with my properties in the past.