Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84558 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 18, 2016 — Rated 10 out of 10 by Jason Turner Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great experience and will use again as I have many many times with my properties in the past.

Report a concern   May 18, 2016 — Rated 10 out of 10 by J.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals

Report a concern   May 18, 2016 — Rated 10 out of 10 by A.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician was great!

Report a concern   May 18, 2016 — Rated 10 out of 10 by Bill Brennigan Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything

Report a concern   May 18, 2016 — Rated 10 out of 10 by T.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My tile looks brand new

Report a concern   May 18, 2016 — Rated 9 out of 10 by T.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I appreciate that there are always discount and special offers even though I'm not a new customer. I'm able to get my carpets cleaned because it's affordable and I appreciate that. I also like that there isn't residue left behind by cleaning products. I would prefer that the microseal product not have such an overwhelming chemical smell. I find it a little hard to believe it's safe to be in the same room with while it's drying. However, I'm very interested to see how well it works at keeping the carpet free of stains. The technicians were very kind and went out of their way to made sure the job was done well.

Report a concern   May 18, 2016 — Rated 10 out of 10 by K.M.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The final product on the carpet and the time was fantastic.
Will definitely use Zeroez again, wish you did laminate and wood floors.

Report a concern   May 18, 2016 — Rated 10 out of 10 by S.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician was really thorough and pleasant. We want him next time we requwst srvice.

Report a concern   May 18, 2016 — Rated 5 out of 10 by C.K. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The carpets look much better; however there are spots on rug that were missed or did not reappear until carpet dry yesterday. The spots need to be retreated. Mark, the service tech was very professional. When can we schedule?
Thank you.
Name removed

Report a concern   May 18, 2016 — Rated 9 out of 10 by C.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was an overall good experience and seems to have been worth the cost.

Report a concern   May 18, 2016 — Rated 8 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

The carpets stayed wet for 12 hours ans we can not walk on them.
The carpet person was later than we expected

Report a concern   May 18, 2016 — Rated 6 out of 10 by T.J. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Idk, I guess I was expecting a more thorough cleaning. Like all along the edges by the baseboards there is still dog hair from the last person that lived in my house. I guess there is no way to get that close to the baseboards?

Report a concern   May 18, 2016 — Rated 10 out of 10 by B.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

THe technician was very knowledgeable and he did a great job cleaning my couches.

Report a concern   May 18, 2016 — Rated 10 out of 10 by M.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your service technician was very conscientious and wanted to make sure I was happy with his work. He did a great job!

Report a concern   May 18, 2016 — Rated 10 out of 10 by Doug Alexander Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Job is done in a timely manner.
Always looks good and smells clean.

Report a concern   May 18, 2016 — Rated 10 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

How friendly the tech was and how clean they got my dirty carpets.

Report a concern   May 18, 2016 — Rated 7 out of 10 by T.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

Carpets look great. Turned out to be very expensive add-on to clean small area of tile.

Report a concern   May 18, 2016 — Rated 10 out of 10 by Lori Hester Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The staff you have at Zerorez goes over and above expectations! They do an excellent job and are very professional. Would definitely use Zerorez again.

Report a concern   May 18, 2016 — Rated 10 out of 10 by P.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The results speak highly of the quality work completed.

Report a concern   May 18, 2016 — Rated 9 out of 10 by G.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Two-hour arrival time, call 30 minutes ahead, arrival on time. Good cleaning results.

Report a concern   May 18, 2016 — Rated 10 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Employees are kind, work hard, professional, and speak English. The product gets my carpet and tile clean.

Report a concern   May 18, 2016 — Rated 10 out of 10 by T.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service! The company representative was informative and efficient. He wasn't pushy when I wasn't interested in one of the services offered. But he did suggest what would be best for the long term care of my carpet! I will call again when needing my carpets or Upholstry cleaned!

Report a concern   May 18, 2016 — Rated 10 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No residue and always feel like my carpet is clean. The technicians are always good but the technicians on Monday, were the best that I have had cleaning my carpet and used a large fan to help with drying process. During all of the times I have had carpet cleaned by Zerorez, this is the first time the fan was used and did make a difference in the drying time.

Report a concern   May 18, 2016 — Rated 10 out of 10 by L.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The techs who have come here always have a good attitude and want to make my carpets look as good as possible. I have always been pleased with the results and this week was no exception.

Report a concern   May 18, 2016 — Rated 9 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets were cleaned thoroughly. We were impressed with how nice they looked.

Report a concern   May 17, 2016 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and technician was very thorough!

Report a concern   May 17, 2016 — Rated 10 out of 10 by L.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals. Good customer sevice. Good job.

Report a concern   May 17, 2016 — Rated 5 out of 10 by C.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Not sure what happened because I have used Zero Rez many times. This time the technician had some problem with the machine - after it was supposedly fixed, when the carpet dried it has brown streaks in it that make it look like it was rinsed with dirty water. Please come back out and fix it.

Name removed - 6638 Leameadow, Dallas 75238, Phone number removed. Left a message on your machine.

Report a concern   May 17, 2016 — Rated 10 out of 10 by B.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Used in the past- did a great job- stayed clean much longer than other carpet cleaning services I have used

Report a concern   May 17, 2016 — Rated 10 out of 10 by B.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Lovd no soap.


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