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based on 84558 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Cleaning without a lot of chemicals! And the person who did my carpets went out of his way to help me move a few pieces of furniture, gave me great info, and was very very nice!
The tech was Great!!
Justin and his partner were prompt, professional, and thorough. They were able to remove stains that other companies couldn't. Price was excellent.
Spots on various carpets remain. Took a bottle of carpet spot cleaner and removed a couple of them so I don't think they are anything stained permanently.
I like that the cleaning ingredient is water.
I had an issue with cat urine. I called zerorez because of your ad about the extraction method & eliminating the odor, but the odor is pretty much the same. So I'm not real happy that I paid $290 and still have the odor.
Floors feel very clean and dried quickly!
Serviceman was very informative!
Professional, fast, accomodating, and there are no chemicals.
Love them. Wont go back to shampooing EVER!!!
Carpet Tech was great carpet Tech!
Great results and friendly employees!
My tech was great, the last time not so much. Get consistent great techs
They were courteous and efficient as they worked. It didn't take long before the carpet was dry to the touch.
service tech very professional
Send Ranger tickets that are not about to expire. By the time I received my tickets offered in the recent promotion, the game had already passed. Nice gesture.....NOT!
Carpets were cleaned, there was no odor, they dried quickly.
No chemical residue.
The carpets felt/looked thoroughly cleaned. We weren't pressured to buy extra services. The techincian was professional.
The approximate time was perfect.The service man called ahead and was right there.
Your employees were very nice, knowledgable and professional.
reduce stain spot cost for pets from $75 to like $45
You sent a remarkable technician, Josh! He was professional, thorough, fast and explained some issues he could not resolve and demonstrated them to me, primarily badly worn nap in high traffic areas. I will request him on any subsequent Zerorez appointments. Bianca on my initial request for service could not have been more professional and helpful! Please strive to keep this valuable employees who represent your company so well.
I love how fast my carpet dried and how great you guys are at customer service.
Like the concept of using treated water rather than soap or chemicals on the carpets. Technician was efficient and non-assuming and did an excellent job. Gave be unsolicited suggestions on care of the carpets.
Your rep was very courteous and informative. He did an excellent job and knew his products.
The carpet & rugs cleaned look very good. We were very pleased with Brad the technician.
He seemed very experienced & knowledgeable about the products. He was very eager to answer our questions & explain the new treatment protection product. I hope it is as good as he says it is.
We will be using you again & telling others.
Excellent results
The tech was very knowledgable and friendly. He explained the process clearly and was in and out quickly leaving behind a spectacular job. Our carpets have never been cleaner!
Quality of service!
Great service performed by Josh Rawlins. Very pleased. We will defintely recommend this company to others.