What our clients think of us!

clean carpet, technician keeps you informed, keeps house clean

Jimmy was great and did a great job

On time, thorough job, courteous and professional technician.

I don't know if your process is better than competition, i.e. does it clean better, last longer, etc. However, I am a devoted Zerorez customer because of your superior customer service and the professionalism of your technicians. Your CSRs are cheerful, informed about cost, discounts, services and always follow up re. appointment timing. Josh (didn't get his last name)is a real pro. He explained what he was going to do, what results I could expect, how long it would take and got to work. He was friendly and professional. I will request him when I need work again.

Friendly tech that came out. However, cost did not match with person on the phone. you all need to be more descriptive on the pet treatments.

I found that the claim of "zero residue" was not at all the case. My tile floors
became very slippery and I hand washed them several times to get rid of the residue.
Your technician, Michael was excellent. He arrived on time did a great job of cleaning
and the carpets look terrific. The product, however, is not that great. I have not had
this experience with Dalworth and Stanley Steamer.

They guys that came to the house were very warm and friendly and knowledgable. My tile floor looked amazing! They did a great job!

Very little. It was a great job. I am not one who recommends services to others unless asked.

No residue and it dries quickly

Very pleased with process. Tech guy Jimmy was very professional. Will use you again sometime.

The service was friendly and professional. The products left my 14 year old carpets fresh and not stiff with soap and chemicals. Terrific!

prompt service in the home.

I like that you all do not use any harsh soaps that would cause residue in the carpet. You all have been very cooperative with my requests as well. This particular time the carpets dried fast which I appreciated. Perhaps he took his time more to extract more water as he went across the carpet. Sometimes I don't think they get all the water they put into the carpet up, going too fast. What goes in, should all come back out with the dirt too!

The technician provided excellent service and the carpet looks and feels great !

My carpet looks great and the technician was very helpful.

The gentelman who came was A plus in explanation of what needed to be done and made me aware of the cost.

The young man worked extremely hard to make sure I was pleased with his work. He did a wonderful job!

Great Customer service. Will definitely use again. Allie was most knowledgeable and did a great job. Thanks

Quick cleaning process! They were running late but called several times with updates on arrival. Carpets 10 years old and look like new!

Great job cleaning my vents. My family and I can tell a positive difference with our allergies.

Very disappointed once again in the cleaning of carpet!! The guys that came were very professional and I thought had done a good job. I spent just over 400.00 and all the spots have reappeared.

The cleaning was great! The set up of the appointment was difficult. I was on hold for a long time. When they sent the confirmation email our home address was incorrect. I called back and was on hold for a long time again. She corrected the address but got the date of service incorrect. I did not call back.

the way the new technology with equipment cleaned the carpet without using harsh chemicals
the professional yet friendly and informative way the technician (David)worked

Radio

Service is excellent. Serviceman explained everything and did an excellent job

no harsh chemicals, friendly, professional service

On time work and friendly helpful competent worker to do the cleaning.

Prior to using Zerorez 4 years ago, they are the only carpet cleaning service I use.

Technician was very professional and explained what he was doing. He also gave progress reports.

Easy scheduling and promptness.