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based on 84556 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly technician
Tech called 1/2 hour before as promised. He was prompt, courteous, and knew his businesses. When we were uncertain, he gave helpful feedback. In preparing a house for sale, it was reasonably priced and an excellent service. We feel it was a great contribution to putting the best face on our house.
The technician was polite, efficient, and helpful. The service always cleans my carpets well.
Always professional and nature friendly.
When I called, I was given prompt attention to my request. Our technician was on time. Great service. Job well done.
Joshua Powell was very polite and was eager to show us the entire process and he truly cared about our satisfaction when the job was completed!
Prompt, efficient and good service and delivery what is expected. A clean carpet!!!
Great technicians, timely and quality services.
Carpets are clean and no residual odor.
Our technician was amazing!
Carpets look great. Just clean. No chemical smell just a nice fresh look.
Reliable, professional, well-mannered and uniformed technicians who seem genuinely concerned about doing a great job.
Fabian Moreno was great. Did a great job. Very personable.
How the products was able to remove stains. The services was outstanding. Very professional and went above and beyond with the services. Very pleased, and would recommend to family and friends.
The lack of chemicals in the cleaning process. How safe and environmentally friendly it is
It works!!
Price was competitive though was disappointed that my 20% discount was not applied and that I now have to wait for a refund. Joel, my technician, was very friendly, knowledgeable, and hard working. I didn't feel "nicked and dimed" which is appreciated. I wish I had moved an ottoman in my bedroom and a set of dog stairs so that they could have been cleaned as well---oh well, hopefully next time. I am pleased by the service and Joel is a wonderful representative for your company.
Your technician, Joseph, was very professional and cordial. The carpets look and feel very clean after the cleaning.
The tech. was polite and did a great job on getting out the stains.
The company van did not inspire confidence. The exterior had faded logos and an overall bad appearance. The van also leaked quite a bit. If the customer is expected to pay an environmental fee then, the vehicle should contain the liquids and not leak and stain the driveway.
I was not impressed with service. First our technician showed up an hour late, then he rushed through the job, not cleaning our bedroom thoroughly. I was very unsatisfied with service.
Tech was awesome...very friendly and professional, and knowledgeable. My goal was to get rid of dog urine smells. Unfortunately it did not work. It is better, but certainly not gone as I was expecting, especially for the amount of money I paid.
No residue left in carpets.
friendly, courteous, helpful, and went over any concerns I had
Ease in scheduling
Courteous / knowledgable technician
Very good price and on time service. My carpets look great!
Service was excellent, as were the results! Technician was very friendly and competent!
Your products are non-toxic and environmentally friendly, yet leave the carpet looking new again.
Great Service. Zerorez rocks!!!

We left town early the next morning after cleaning, and upon returning, the house smelled like we had installed new carpet!