Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84556 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 19, 2016 — Rated 10 out of 10 by Janie Crelin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We left town early the next morning after cleaning, and upon returning, the house smelled like we had installed new carpet!

Report a concern   June 19, 2016 — Rated 9 out of 10 by L.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly technician

Report a concern   June 19, 2016 — Rated 10 out of 10 by L.A.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech called 1/2 hour before as promised. He was prompt, courteous, and knew his businesses. When we were uncertain, he gave helpful feedback. In preparing a house for sale, it was reasonably priced and an excellent service. We feel it was a great contribution to putting the best face on our house.

Report a concern   June 19, 2016 — Rated 10 out of 10 by V.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was polite, efficient, and helpful. The service always cleans my carpets well.

Report a concern   June 19, 2016 — Rated 9 out of 10 by G.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always professional and nature friendly.

Report a concern   June 19, 2016 — Rated 10 out of 10 by Kathy Galloway Zerorez Dallas/Ft. Worth
What do you like about our products and services?

When I called, I was given prompt attention to my request. Our technician was on time. Great service. Job well done.

Report a concern   June 19, 2016 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Joshua Powell was very polite and was eager to show us the entire process and he truly cared about our satisfaction when the job was completed!

Report a concern   June 19, 2016 — Rated 10 out of 10 by Wayne Ballard Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt, efficient and good service and delivery what is expected. A clean carpet!!!

Report a concern   June 19, 2016 — Rated 10 out of 10 by P.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great technicians, timely and quality services.

Report a concern   June 19, 2016 — Rated 10 out of 10 by G.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets are clean and no residual odor.

Report a concern   June 19, 2016 — Rated 10 out of 10 by Kelli Black Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician was amazing!

Report a concern   June 19, 2016 — Rated 10 out of 10 by C.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets look great. Just clean. No chemical smell just a nice fresh look.

Report a concern   June 19, 2016 — Rated 10 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Reliable, professional, well-mannered and uniformed technicians who seem genuinely concerned about doing a great job.

Report a concern   June 19, 2016 — Rated 10 out of 10 by V.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fabian Moreno was great. Did a great job. Very personable.

Report a concern   June 19, 2016 — Rated 10 out of 10 by Tammy Parker Zerorez Dallas/Ft. Worth
What do you like about our products and services?

How the products was able to remove stains. The services was outstanding. Very professional and went above and beyond with the services. Very pleased, and would recommend to family and friends.

Report a concern   June 19, 2016 — Rated 10 out of 10 by B.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The lack of chemicals in the cleaning process. How safe and environmentally friendly it is

Report a concern   June 19, 2016 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It works!!

Report a concern   June 19, 2016 — Rated 10 out of 10 by D.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Price was competitive though was disappointed that my 20% discount was not applied and that I now have to wait for a refund. Joel, my technician, was very friendly, knowledgeable, and hard working. I didn't feel "nicked and dimed" which is appreciated. I wish I had moved an ottoman in my bedroom and a set of dog stairs so that they could have been cleaned as well---oh well, hopefully next time. I am pleased by the service and Joel is a wonderful representative for your company.

Report a concern   June 19, 2016 — Rated 10 out of 10 by F.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technician, Joseph, was very professional and cordial. The carpets look and feel very clean after the cleaning.

Report a concern   June 19, 2016 — Rated 10 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech. was polite and did a great job on getting out the stains.

Report a concern   June 19, 2016 — Rated 7 out of 10 by K.D. Zerorez Dallas/Ft. Worth
What could we do to improve?

The company van did not inspire confidence. The exterior had faded logos and an overall bad appearance. The van also leaked quite a bit. If the customer is expected to pay an environmental fee then, the vehicle should contain the liquids and not leak and stain the driveway.

Report a concern   June 19, 2016 — Rated 6 out of 10 by J.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I was not impressed with service. First our technician showed up an hour late, then he rushed through the job, not cleaning our bedroom thoroughly. I was very unsatisfied with service.

Report a concern   June 19, 2016 — Rated 5 out of 10 by R.E. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Tech was awesome...very friendly and professional, and knowledgeable. My goal was to get rid of dog urine smells. Unfortunately it did not work. It is better, but certainly not gone as I was expecting, especially for the amount of money I paid.

Report a concern   June 19, 2016 — Rated 9 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No residue left in carpets.

Report a concern   June 19, 2016 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

friendly, courteous, helpful, and went over any concerns I had

Report a concern   June 19, 2016 — Rated 10 out of 10 by A.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ease in scheduling
Courteous / knowledgable technician

Report a concern   June 19, 2016 — Rated 10 out of 10 by T.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very good price and on time service. My carpets look great!

Report a concern   June 19, 2016 — Rated 10 out of 10 by R.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was excellent, as were the results! Technician was very friendly and competent!

Report a concern   June 19, 2016 — Rated 10 out of 10 by Alison Aldridge Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your products are non-toxic and environmentally friendly, yet leave the carpet looking new again.

Report a concern   June 19, 2016 — Rated 10 out of 10 by Steve Gilmore Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great Service. Zerorez rocks!!!


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