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based on 84556 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Unbelievable service! So professional and thorough. Very impressed with the quality of the work and the "extra mile"'they went. Great information and very concerned with results. Won't ever use anyone else. Thank you!
Beautiful job. Carpet looks terrific!
No chemicals- very late but kept us informed about arrival- service tech was very friendly and did a great job!
No chemicals, professional and courteous technician, call 30 minutes before arrival and arrival within appointment window time, technician reviews cleaning with me afterwards, fresh smelling after cleaning,
Place moisture protectors under furniture legs. Move heavier pieces of furniture (others were moved by customer) to clean under and behind, then return with protector pads under legs.
they worked
Carpets are done the professional way in a timely manner and flexible scheduling has been great. Technicians are friendly and work hard.
I think that it is the best company at cleaning carpet that I have ever used. I am very pleased with the young man (Justin) I believe his name was. He did an excellent job for me and I would request him in the future
Service was great! My carpet looks wonderful.
the carpets are very clean now and I love that there is no soap used. no residue. i could feel the difference on my feet when i walked on it. also, the guy who did the work was very friendly, clean and very nice to have around. i will definitely use you again and I will request the same technician. Thanks!!!
Prompt service, on time, friendly technician and a super clean carpet.
I like the fact that you do not use harsh chemicals. Also, your representative was prompt and showed up on time ready to work. Durnell was amazing and did a really fine job. He was extremely helpful and answered any questions I had. I would recommend Zerorez and Durnell without hesitation.
Stick to what was agreed to on the phone, explain pricing of additional treatments when additional to is suggested.
I was so pleased that the grease spots were removed from my carpets that I was unable to get out. My carpets look fresh and clean again. The technician that came to my home was very friendly and professional.
They clean the carpet thoroughly, and leave it looking almost new. When they have to come back to retreat a spot, they are glad to do it, and their next treatment pretty well takes care of it.
You call a day in advance and call when you are on your way. You don't put chemicals in the carpet. The rep you sent was very knowledgeable and courteous.
Tech was fantastic, paid special attention to being through and took pride in his work.
Carpets are fresh and "fluffy" with no residue
Price
Results
Service
I am comfortable with your associates in my home. They are professional and polite.
Darnell was very professional, thorough and competent. My carpet and upholstery look like new 😊
I called your office and spoke to the expertise, hard work, and courteousness of Frankie, my technician.
I repeat what I said - he is fabulous!
The technician was efficient and very cooperative
Very professional service
Service is excellent
The representative was very friendly. The living rooms look really good.Thanks!
Very fast and efficient. Great job!
You clean better than any service I've had and I like the minimal use of cleaners.
The customer representative was courteous and friendly and did a great job at cleaning our carpets.
The carpets feel so very clean