Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84556 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 21, 2016 — Rated 5 out of 10 by P.K. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

There were dark spots on the floor, and when i wiped them with a rag, the rag was black. Also the grout is not as clean as I would have liked it to be

Report a concern   June 21, 2016 — Rated 10 out of 10 by L.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very clean and very efficient!

Report a concern   June 21, 2016 — Rated 10 out of 10 by J.A.R.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Eco Friendly products and professional service

Report a concern   June 21, 2016 — Rated 10 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The person Justin did a super job very professionally.

Report a concern   June 21, 2016 — Rated 10 out of 10 by N.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My technican was very efficient with the cleaning of the carpets. He answered all my questions and explained the problems with some of the spots in my carpet. He made sure that I was happy with his cleaning.

Report a concern   June 21, 2016 — Rated 10 out of 10 by M.Q. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It cleans very well even on the tough spots. The folks who work for you are amazing. They are friendly and thorough.

Report a concern   June 21, 2016 — Rated 2 out of 10 by S.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Quoted me the incorrect price.

Report a concern   June 21, 2016 — Rated 9 out of 10 by J.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly professional technician who managed to get out some tough stains and leave carpets looking like new.

Report a concern   June 21, 2016 — Rated 10 out of 10 by E.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It is a safe clean that will not irritate my dog. Usually the technicians know whatwhat to recommend. Ali was great.

Report a concern   June 20, 2016 — Rated 10 out of 10 by D.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Torrance did a great job on my carpet and chairs.

Report a concern   June 20, 2016 — Rated 8 out of 10 by K.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

Did not remove all the stains in my house

Report a concern   June 20, 2016 — Rated 8 out of 10 by D.W. Zerorez Dallas/Ft. Worth
What could we do to improve?

You did well to rectify the issue of disappointment over the inability to satisfactorily clean coffee stained carpet for example.I First name removed't know if any process could do a better. I was impressed with your attempt to do a better job by sending a quality control manager to redo the offending areas. You get an A for effort, but there was little or no improvement.

Report a concern   June 20, 2016 — Rated 10 out of 10 by Lorrie Matula Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I've only used Zerorez 2 times, once last year to clean my carpet & tile and this year to clean the same carpet & a chair + ottoman. Your service is very good, they are prompt, a call is made shortly after scheduling to confirm a window of time. Then another call 30 minutes prior to the representative arriving allowing me to make sure I was prepared for them. Both times, the carpet was cleaned perfectly and I was advised when it would dry. I really like the rep this year even better. He was professional, courteous, smart and considerate as well as doing excellent work in cleaning both my carpet & my chair/ottoman. He was careful to clean the chair/ottoman in the garage so it would not bleed on the newly cleaned carpet. Thank you. I have already told one friend and will tell many others of your excellent service.

Report a concern   June 20, 2016 — Rated 10 out of 10 by L.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Robert was very professional and did a great job.

Report a concern   June 20, 2016 — Rated 10 out of 10 by S.G.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The services are excellent and the serviceman was friendly, professional, and did a great job. I have recommended your company to several friends. Thank you.

Report a concern   June 20, 2016 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I appreciate the high quality for a low price. I also love that zerorez uses a system that is completely safe for my children.

Report a concern   June 20, 2016 — Rated 10 out of 10 by P.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent customer service, greta product

Report a concern   June 20, 2016 — Rated 10 out of 10 by Carol Maxcey Zerorez Dallas/Ft. Worth
What do you like about our products and services?

YOUR TECHNICAN ROBERT WAS ON TIME, VERY COURTEOUS AND DID A WINDERFUL JOB CLEANING OUR VERY DIRTY CARPET. HE OFFERED SOME GREAT TIPS FOR KEEPING THE CARPET CLEAN IN THE FUTURE.

Report a concern   June 20, 2016 — Rated 10 out of 10 by A.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No soap residue.

Report a concern   June 20, 2016 — Rated 10 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service rep was very professional and friendly.

Report a concern   June 20, 2016 — Rated 10 out of 10 by Scott Harrison Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We have used zerorez for years we have always been satisfied by the professionalism and how much attention to detail is paid to our carpets and furniture

Report a concern   June 20, 2016 — Rated 10 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I loved how professional the tech was who came to my house. He was very knowledgeable about your services and products. I did not feel as though he was trying to oversell me on services I did not need. I was extremely happy with the cleaning and would recommend your company to friends and family in the future.

Report a concern   June 20, 2016 — Rated 10 out of 10 by J.Z. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The gentleman did a great job getting the stains out

Report a concern   June 20, 2016 — Rated 10 out of 10 by Cindy Harris Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was very good and friendly

Report a concern   June 20, 2016 — Rated 3 out of 10 by L.P. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Tech was 2 hours late, probably beyond his control since he was working alone. He was very nice however. The carpets still have some stain marks on them and we feel like they should have looked cleaner. Not only do I feel like the cost was high for the work done, it cost money to have someone here an extra 2 hours or so.

Report a concern   June 20, 2016 — Rated 9 out of 10 by Lynne White Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I believe the carpet is cleaner than it has been since we moved in. Other carpet cleaners told me that my hallway would never look good because the carpet was packed down, but it looks like new!

Report a concern   June 20, 2016 — Rated 10 out of 10 by A.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your service were great and your products are environmentally friendly!

Report a concern   June 20, 2016 — Rated 8 out of 10 by G.L.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

Appointment time frame

Report a concern   June 19, 2016 — Rated 10 out of 10 by Brian Grimsley Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Safe for our baby. Technician was fast and friendly. We enjoyed the experience

Report a concern   June 19, 2016 — Rated 10 out of 10 by M.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that the carpets are clean with no sticky residue. The gentleman was courteous and hard working. I have recommended your services to my best friend.


Privacy Policy