Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84556 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 30, 2016 — Rated 10 out of 10 by Alvin Bowser Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent through service. Incr double results. Priced well for the service

Report a concern   June 30, 2016 — Rated 10 out of 10 by Kate Dailey Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Knowledgeable, professional, caring, and easy are the attributes that come to mind with this company and this specific experience.

Report a concern   June 29, 2016 — Rated 10 out of 10 by D.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional service, excellent work. Have used you guys msny times and would not consider using anyone else!

Report a concern   June 29, 2016 — Rated 10 out of 10 by C.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

cleans well, dries timely, safe

Report a concern   June 29, 2016 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent carpet cleaning

Report a concern   June 29, 2016 — Rated 10 out of 10 by John Zullo Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Keith was complete and through.The products worked great and removed all the stains.

Report a concern   June 29, 2016 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Timely and courteous tech.

Report a concern   June 29, 2016 — Rated 10 out of 10 by Connie and Anselmo Guerra Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the light that identifies tough stains or hidden stains. the person explaining everything as he went on with the cleaning as well as the post-cleaning instructions. very knowledgeable and extremely nice and courteous.

Report a concern   June 29, 2016 — Rated 10 out of 10 by G.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt, courteous, great value for the price.

Report a concern   June 29, 2016 — Rated 10 out of 10 by Margaret Hall Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly service and personal attention
Would recommend your company to my friends

Report a concern   June 29, 2016 — Rated 10 out of 10 by Robert Averett Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like how you clean with water. The gentleman you sent out went way beyond the call of duty. I liked how he cleaned my chair, and how he educated me about your products. The carpet looks great.

Report a concern   June 29, 2016 — Rated 10 out of 10 by Virginia Villalobos Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was awesome

Report a concern   June 29, 2016 — Rated 10 out of 10 by G.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service Tech Josh, detailed what , why and how the service would be done and demonstrated while he was working. the end result is a clean and almost new look to a 9 year old carpet. The tile cleaning is amazing. Could not believe how clean the grout and tile looked.
Most impressed with the way we were treated and house cleaned.
I have already passed on company information to a neighbor.

Report a concern   June 29, 2016 — Rated 10 out of 10 by C.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals. Great service!

Report a concern   June 29, 2016 — Rated 10 out of 10 by K.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You do not use soap on the carpets.

Report a concern   June 29, 2016 — Rated 10 out of 10 by Julie Cavalli Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It is great, dries quick with nothing left behind, cleans well. Personnel are always great.

Report a concern   June 29, 2016 — Rated 10 out of 10 by P.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals

Report a concern   June 29, 2016 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the "Zero" in Zerorez and in what that means.

Report a concern   June 29, 2016 — Rated 10 out of 10 by Mary Kennedy Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was great the first time, just a small issue with a stain that got a bit worse. You came right out and fixed it and it looks amazing! Thank you!

Report a concern   June 29, 2016 — Rated 10 out of 10 by Elias Domingue Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Timeliness, courteous agent. Had the cleaning done months ago and still looks clean. awesome value.

Report a concern   June 29, 2016 — Rated 10 out of 10 by Charles & Marilyn Smithh Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technicians are very knowledgeable and friendly. He did an excellent job cleaning and in a timely manner.

Report a concern   June 29, 2016 — Rated 9 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Pet friendly...and non-toxic.

Report a concern   June 29, 2016 — Rated 10 out of 10 by C.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quality of work.

Report a concern   June 29, 2016 — Rated 10 out of 10 by C.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our carpets, and couch, are so clean now!

Report a concern   June 29, 2016 — Rated 9 out of 10 by M.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt and did a good job. Cleaned after they were done.

Report a concern   June 29, 2016 — Rated 0 out of 10 by A.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

HORRIBLE WORK DONE. THERE IS ABSOLUTELY NO CHANGE TO MY CARPETS. THERE ARE STILL REMOVABLE STAINS ON THE CARPET. I GREATLY, GREATLY REGRET EVER DOING BUSINESS WITH YOU. UPON CALLING TO ADVISE THAT A SHAM JOB WAS DONE, A MERY GIRL FROM THE CARROLLTON OFFICE COULD CARE LESS. SHE WAS NEITHER LISTENING NOR WILLING TO HELP. WHEN ASKED OF THE CORPORATE OFFICE INFORMATION IN ORDER TO GET THIS MESS RESOLVED, INSTEAD OF EXPLAINING THAT SHE HAS A BOSS THIS CAN BE ESCALATED TO, SHE JUST COULDN'T BE BOTHERED. THE CORPORATE OFFICE GAVE ME THE NAME OF HOPKINS AND A NUMBER TO REACH HIM AS THEY DO NOT OWN THAT... REALLY? WHAT A JOKE! I CALLED THIS PERSON OVER AND OVER WITHOUT A RESPONSE. I LEFT HIM TWO VOICE MAILS AND IS YET TO HEAR BACK FROM HIM. I REALLY SHOULD HAVE STAYED WITH SEARS AS I DO YEARLY. THEY HAVE NEVER DISAPPOINTED ME AND DO A FAR GREATER JOB THEN YOU. I HAD ONLY WANTED TO TRY YOUR SERVICES AND IT HAS NOW COSTED ME MUCH MORE MONEY, ANGER AND HEADACHE THAN I EVER IMAGINED. I HAD TO PAY PEOPLE TO COME MOVE MY ENTIRE HOUSE TO HAVE THIS MESS OF A JOB THEN? I WILL BE CONTACTING THE BETTER BUSINESS BUREAU ON THIS. I WILL ALSO SHOW THE PICTURES TO THE STATION THAT ADVERTISE FOR YOU GUYS TO THINK BEFORE TELLING LIES ON AIR. I REFUSE TO HAVE YOU GUYS TOUCH ANYTHING OF MINE EVER AGAIN. I DEMAND THIS HORRIBLE SERVICE TO BE REVERSED IMMEDIATELY.

Report a concern   June 28, 2016 — Rated 10 out of 10 by K.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

More natural than chemicals.

Report a concern   June 28, 2016 — Rated 10 out of 10 by Norma Bolton Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always very professional and did a great job as usual

Report a concern   June 28, 2016 — Rated 10 out of 10 by V.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

THE REPS ARE VERY GOOD.

Report a concern   June 28, 2016 — Rated 7 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What could we do to improve?

The cleaning was not as good as described by Jody Dean on kluv radio. I expected carpet to look like new. Yes, it is clean and does look better, but sorry I can not be your raving fan like Jody Dean.


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