Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84556 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 27, 2016 — Rated 10 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Timely, polite and professional. Carpets are clean.

Report a concern   June 27, 2016 — Rated 10 out of 10 by A.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ricardo was on time, polite, and ready to work. He answered all my questions and knew your products. I like not using chemicals and the quick drying. Ricardo worked hard and treated all my trouble spots and my carpets look so much better.
I would recommend your company and Ricardo to anyone needs g there carpets cleaned.

Report a concern   June 27, 2016 — Rated 10 out of 10 by Jeannie Evans Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast and friendly technicians. Great results

Report a concern   June 26, 2016 — Rated 10 out of 10 by S.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that your products are non-toxic so I don't worry about putting my children at risk in order to have clean carpeting. Also I am always impressed with the people who come to clean my home. In fact, my parents came over today for a visit and commented on how beautiful my floors looked. My mom will be calling you guys soon for her home. She is hoping she can request Shane.

Report a concern   June 26, 2016 — Rated 10 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was excellent in showing me the process involed in how Zeroex cleans carpet and upholstery. Very impressed with their technique. Very reasonably priced and didn't pressure sell extras, informed though. No sticky residue left and carpet and upholstery turned out looking clean and fresh.

Report a concern   June 26, 2016 — Rated 10 out of 10 by D.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very thorough in cleaning. Gave you an honest estimate.

Report a concern   June 26, 2016 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets look great and the technication was very nice and professional.

Report a concern   June 26, 2016 — Rated 10 out of 10 by M.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My tech was on time and my carpets look new.

Report a concern   June 26, 2016 — Rated 10 out of 10 by B.D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician provided me with excellent customer service! He was very friendly, respectful of my home, and very knowledgeable. I would use your services again based on my positive experience with your technician!

Report a concern   June 26, 2016 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

they really work....my carpet is clean!

Report a concern   June 26, 2016 — Rated 0 out of 10 by P.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

carpet looked great when it was wet but when it dried I have large dark brown sports on my light beige carpet. I called and left a message this morning 6/26/16 as soon as I saw the condition of my carpet. I am anxious to see what your company will do about this.

Report a concern   June 26, 2016 — Rated 10 out of 10 by David Daniel Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Triston did a great job. He was professional, courteous, friendly and made my carpet look like new. Thank you!

Report a concern   June 26, 2016 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service techs were friendly, helpful, knowledgeable and did a great job.

Report a concern   June 26, 2016 — Rated 6 out of 10 by N.D. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

On my invoice it said I received a free tile cleaning. This is t accurate. Didn't even know about it until I received an email with the invoice.

Report a concern   June 26, 2016 — Rated 10 out of 10 by B.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The work is always fast and very efficient!

Report a concern   June 26, 2016 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, quick, efficient service

Report a concern   June 26, 2016 — Rated 5 out of 10 by M.J.D. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The guy who came out to clean was very nice and respectful. My only complaint is that I still see spots on the rug in several areas. Not sure if any actual pretreatment was done in these areas before general cleaning. Would like someone to come out and work a little more on these areas. Everything else looks great!

Report a concern   June 26, 2016 — Rated 9 out of 10 by M.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Courteous technical person and very prompt. The cleaning went well considering there were a lot of stains. The technician was very thorough and explained things really well.

Report a concern   June 26, 2016 — Rated 10 out of 10 by W.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Honest pricing, effective cleaning methods.

Report a concern   June 26, 2016 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We likely the quality of the service and the knowledgeable technicians. We have used Zerorez for years, Erick was great and worked his tail off to assure we were pleased with some difficult areas.

Report a concern   June 26, 2016 — Rated 10 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your employe was very nice

Report a concern   June 26, 2016 — Rated 10 out of 10 by J.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service!! Technician was very knowledgeable and friendly

Report a concern   June 26, 2016 — Rated 7 out of 10 by R.G. Zerorez Dallas/Ft. Worth
What could we do to improve?

We had many stains that were not removed.

Report a concern   June 26, 2016 — Rated 2 out of 10 by B.O. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Work had to be redone. Was done well the 2nd time when a supervision did the redid the work.

Report a concern   June 26, 2016 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

reasonable rates, able to schedule appt pretty quickly after my call; good communication when tech running late.

Report a concern   June 26, 2016 — Rated 10 out of 10 by K.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quality work with friendly staff at an affordable price.

Report a concern   June 26, 2016 — Rated 5 out of 10 by C.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The main reason for the visit was to remove pet urine and smell. Unfortunately, it doesn't smell any better.

Report a concern   June 26, 2016 — Rated 10 out of 10 by B.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Nice & hard working service tech.

Report a concern   June 25, 2016 — Rated 10 out of 10 by Jordan Schools Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service and affordable prices!

Report a concern   June 25, 2016 — Rated 10 out of 10 by Charles. Brown Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Greg was a true pro courteous quick fast and easy.


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