Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84556 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 14, 2016 — Rated 10 out of 10 by M.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly and helpful technician did a great job. Office staff more than cooperative when I called to change my order.

Report a concern   July 14, 2016 — Rated 8 out of 10 by R.D. Zerorez Dallas/Ft. Worth
What could we do to improve?

more precise arrival time

Report a concern   July 14, 2016 — Rated 3 out of 10 by J.F. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Stanley steamer cost half as much and did the same job. Sorry!

Report a concern   July 14, 2016 — Rated 10 out of 10 by F.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service Red kool aid stain removed

Report a concern   July 14, 2016 — Rated 10 out of 10 by S.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very well mannered and complete in his explanation of your services.

I thought he did a terrific job cleaning our carpet and the tile in my kitchen.

Can't say enough good things about my experience with Zerorez!

Report a concern   July 14, 2016 — Rated 4 out of 10 by D.P. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The first service was extremely poor.,it took two trips to get it right

Report a concern   July 14, 2016 — Rated 10 out of 10 by Eleanor Ossian Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It worked. Your people were timely, efficient and polite.

Report a concern   July 14, 2016 — Rated 10 out of 10 by P.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician explained everything before getting started, was very professional and friendly and my carpets have never looked better! The carpets dried quickly and felt softer. Zero respect is my new go to for carpet cleaning!

Report a concern   July 14, 2016 — Rated 10 out of 10 by R.M.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I had a red Kool-Aid stain on my carpet that no other company was able to clean. The Zerorez technician was able to clean it, seemingly with very little effort. I have and will continue to recommend Zerorez to everyone.

Report a concern   July 14, 2016 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Consistent service

Report a concern   July 14, 2016 — Rated 10 out of 10 by Deborah Lohoefer Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that you offer a full line of services from floors to granite counter tops.

Report a concern   July 14, 2016 — Rated 10 out of 10 by Dolores Arnold Zerorez Dallas/Ft. Worth
What do you like about our products and services?

efficient service, good products

Report a concern   July 14, 2016 — Rated 8 out of 10 by R.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

Not all "traffic wear" stains were removed from 9mo old Karastan carpet and the tile cleaning did nothing to brighten grout that is also only 9mo old.

Report a concern   July 14, 2016 — Rated 10 out of 10 by Richard Ellis. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional and great job

Report a concern   July 14, 2016 — Rated 9 out of 10 by B.H.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet looked very clean and was still soft to walk on. The service person(Tristin) was very nice and took time to answer my questions.

Report a concern   July 14, 2016 — Rated 10 out of 10 by K.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job. Very professional and courteous technician.

Report a concern   July 14, 2016 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Dries quickly

Report a concern   July 14, 2016 — Rated 10 out of 10 by K.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fabian is very thorough. He takes the appropriate steps to clean the carpet. The carpet looks great!

Report a concern   July 14, 2016 — Rated 9 out of 10 by W.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to schedule an appointment, friendly technician. No chemicals used.

Report a concern   July 14, 2016 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

it was done quickly and no chemicals and also price was good

Report a concern   July 13, 2016 — Rated 10 out of 10 by R.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great technician!!! Carpet looks great. Disappointed about free ranger tickets-email should have listed minimum amount to receive tickets. I also feel like specials have alot of fine print. My job never seemed to qualify for discounts/perks offered. Kyle however was terrific.

Report a concern   July 13, 2016 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the cleaning solution that your company uses

Report a concern   July 13, 2016 — Rated 10 out of 10 by Don Nally Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician, Darwin Harrison, was very thorough and he explained everything that he did with clear details. Darwin got rust out of our carpet along with grease stains and everyday dirt.

Report a concern   July 13, 2016 — Rated 10 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and dependable.

Report a concern   July 13, 2016 — Rated 10 out of 10 by N.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No detergents, usually always on time, the machine that picks up the dog hair.

Report a concern   July 13, 2016 — Rated 10 out of 10 by M.U. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love that there is no chemical smell and my carpets look great!

Report a concern   July 13, 2016 — Rated 10 out of 10 by S.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

professionalism; on time, no residue in carpets

Report a concern   July 13, 2016 — Rated 10 out of 10 by D.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ali was very nice & knowledgeable. Carpets look & feel great.

Report a concern   July 13, 2016 — Rated 8 out of 10 by L.K. Zerorez Dallas/Ft. Worth
What could we do to improve?

Lower the cost of the pet treatment. $60 per room is high.

Report a concern   July 13, 2016 — Rated 10 out of 10 by D.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent from the cleanliness of the carpet after the cleaning to the technician who came. Josh Rawlins is so sweet and nice and explained everything very well. Kudos to your company for employing quality individuals like Josh.


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