Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84556 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 10, 2016 — Rated 9 out of 10 by B.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time and very nice. Did a good job on my carpet.

Report a concern   July 10, 2016 — Rated 10 out of 10 by D.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time. The carpet looks the best ever and we have had other carpet cleaning companies come over the years.

Report a concern   July 10, 2016 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No harmful chemicals. Friendly staff!

Report a concern   July 10, 2016 — Rated 10 out of 10 by L.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Did a good job of cleaning. Liked your man that did the job.

Report a concern   July 10, 2016 — Rated 10 out of 10 by A.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very nice staff!
The cleaner did not have a heavy chemical smell. My house feels so much better!

Report a concern   July 10, 2016 — Rated 10 out of 10 by Gregory James Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet stains

Report a concern   July 10, 2016 — Rated 10 out of 10 by R.A.R.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I think the two guy's worked well together
They were friendly and professional. They did a great job in a timely mannor. Good job zeroez.

Report a concern   July 10, 2016 — Rated 10 out of 10 by G.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service technician was great

Report a concern   July 10, 2016 — Rated 10 out of 10 by D.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service technician and wonderful results.

Report a concern   July 10, 2016 — Rated 10 out of 10 by M.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Robert was very professional and when asked, was able to produce the MSDS for your products. We are a household of healthcare professionals and wanted written proof to back up your claims (and to get a sense of whether or not these things can be harmful to our family). We really appreciate it and will use this service again.

Report a concern   July 10, 2016 — Rated 10 out of 10 by D.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

All Natural Chemical free product and professional staff!!

Report a concern   July 10, 2016 — Rated 5 out of 10 by D.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The quoting done over the phone was much different than what the tech confirmed once at the home. I would improve on accuracy via the website and customer service of quoting and explanation of services. The main issue is what you get for the cost.
1. Flash service is needed WITH cleaning. That isn't clear.
2. 100 sq feet of FREE tile cleaning. But can only include ONE area.
3. 4x8 rug will cost XXX to clean.

All of these were walked through over the phone, but the actual cost once the tech got here was much different than when quoted over the phone.

Report a concern   July 10, 2016 — Rated 9 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

All natural. No chemicals. My carpets look like they did when I bought the house.

Report a concern   July 10, 2016 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No oder

Report a concern   July 10, 2016 — Rated 10 out of 10 by J.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Does a great job cleaning out spots and stains.

Report a concern   July 10, 2016 — Rated 10 out of 10 by Stacy Stoltz Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The no residue is a huge plus!No strong chemical smells afterwards.

Report a concern   July 10, 2016 — Rated 10 out of 10 by H.R.A.A.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Luis was very friendly and he did a great job!

Report a concern   July 10, 2016 — Rated 10 out of 10 by Adam Bruntz Zerorez Dallas/Ft. Worth
What do you like about our products and services?

good prices and services

Report a concern   July 9, 2016 — Rated 10 out of 10 by Cailey Barton Zerorez Dallas/Ft. Worth
What do you like about our products and services?

That they're safe and effective!

Report a concern   July 9, 2016 — Rated 9 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Have no chemicals, Great employees doing the work in my home. The help that we get with your coupons, love those.

Report a concern   July 9, 2016 — Rated 0 out of 10 by J.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

it feels like all of the dirt all over the carpet he did. it feels like to me that it was filtered water. I will call a different company to clean my carpets from now on.

Report a concern   July 9, 2016 — Rated 1 out of 10 by P.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

All of the stains I wanted cleaned are still there.

Report a concern   July 9, 2016 — Rated 10 out of 10 by Lindsi Edwards Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that there is no heavy residue when you clean and that you ask me to inspect the rooms as you are cleaning to make sure you are doing the job adequately.

Report a concern   July 9, 2016 — Rated 10 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

non toxic the tech was very knowledgeable and curteous

Report a concern   July 9, 2016 — Rated 9 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I really like the quality and products but I also really appreciate the availability and scheduling process. Thank you!!

Report a concern   July 9, 2016 — Rated 10 out of 10 by H.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was on time and very friendly. I was pleased with the overall look of the carpet after cleaning.

Report a concern   July 9, 2016 — Rated 4 out of 10 by L.P. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

After paying for 2 gallons of pet treatment, the odor is still in the carpet and it was evident as soon as the technician left the house

Report a concern   July 9, 2016 — Rated 10 out of 10 by S.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Frendly & competent service.

Report a concern   July 9, 2016 — Rated 10 out of 10 by Mark Roberts Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Eric was respectful and courteous to me and my home. You've got a real asset on your hands with him.

Report a concern   July 9, 2016 — Rated 6 out of 10 by S.K. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I'm not disappointed. I was really hoping to get rid of pet stains that did not go away.
The service was on time and professional. it just did not clean the carpets as I had hoped.


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