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based on 84556 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
That no chemicals were used and no hard core up selling of other products.
The gentleman who was very professional and very helpful. A joy to work with.
Green
Even though there was a scheduling mixup, we got service the afternoon of the same day
I requested it. Eric, the tech that provided the service, was outstanding and did a
superb job on an apartment carpet that had never been adequately cleaned by the property
mamagement.
Sandra A
Your service is reliable, and your method of carpet cleaning is superior. The technician was very professional, and he did a great job.
Great work and great workers.
Very efficient and friendly staff.
The products work; my carpets and tile are so much cleaner. The staff were both courteous and well-mannered.
Lower the price of area rug cleaning, it is ridiculously expensive. I believe you all do a great job, but this time I felt like the technician was more concerned about up-selling and getting a bigger commission this time.
The carpets are clean, look like new, your are always on time and have a fair price
I like the chemical free products and the results. I also appreciate the professional level of service from your office booking staff to the tech who arrives at your house.
Environmental Friendly
Very Pro!
Workmanship of the employees and the lasting fresh smell of my carpet.
The technician that came to clean the carpet was named Dave. He was extremely informative and explained everything before he did it. Very nice and courteous. We are very happy with the results.
On time. Didn't spend time trying to sell more work or specials. Our guy Joesph explained the procedure then got it done. Thanks
The team that re-cleaned the carpets in two of the rooms did a much better job than the first attempt. I am very happy with the way those carpets now look. However, the smell still remains in one of the rooms. There is still one room that I couldn't grant access to that I have an appointment for on 7/30. I was also told that another attempt will be made to get the smell out. I am cautiously optimistic about the outcome.
I still don't like the appointment process. You date is not confirmed till 2 days before the appointment and you're not given a time frame till the day before. This makes it very difficult schedule the time for me to be available.
The tech, Edwin Garza, was very knowledgeable and helpful. He worked diligently, efficiently and effectively and got carpets cleaned quickly. Very personable young man! I will definitely call on Zerorez again in the future.
Name removed
The staff is very professional and friendly.
Service tech told me what was going on each step of the process.
They guy who did my house was great. He was very friendly, thank you Dauril!
Ricardo we friendly and did an excellent job.
Friendly staff and great work.
Your service is quick. No residue left behind. Your technicians are very polite and through . However he was supposed to clean 100 sq feet of my tile and did not offer that. Also I am supposed to receive two free Ranger tickets for booking in July and he knew nothing about that. Promotions are great until they don't follow thru .
Service was great! And the floors look amazing!
Great results, no chemicals
When carpet dryed the dirty spots showed up again
I appreciated the time the technicians took to explain and clean the carpet. Both technicians were friendly and professional.
Always get the stains out, and the carpet feels clean for at least a week

Justin was amazing. He has attention to detail and did not leave until every spot was removed from our carpets. We were his last appointment, yet he went about his tasks with energy and had such a positive approach. He is very passionate about your product and services. He is an amazing asset to your company. I certainly hope you recognize and reward that! I believe he would be an excellent trainer, manager.
Also, loved the system! My rugs have never looked so good!