Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84552 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 22, 2016 — Rated 8 out of 10 by M.A. Zerorez Dallas/Ft. Worth
What could we do to improve?

That the person who is cleaning can tell the difference between pain and gum. Also that all removable spots or area that need more attention to be cleaned without customer having to point it out that it was missed or noticing it after your person has left the house. Also bring their own water to drink and not ask home owner. There needs to be someway not to have home owners doors left wide open letting insects insect.

Report a concern   July 22, 2016 — Rated 10 out of 10 by M.J.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Have zerorez to clean my carpet is like sending my home 'for a teeth" cleaning....There are no smells after the service tech leaves...just fresh air...

Report a concern   July 22, 2016 — Rated 10 out of 10 by Jayne Bradshaw Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly and courteous workers. Carpets always turns out better than expected.

Report a concern   July 22, 2016 — Rated 7 out of 10 by K.T. Zerorez Dallas/Ft. Worth
What could we do to improve?

Prices are still high, even with the sales. I know this would be the first concern people had

Report a concern   July 22, 2016 — Rated 10 out of 10 by Teresa Cambell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

low key, non stress and my carpets look lush clean and new. It was dry on a couple of hours, the Zerorez associate was polite and truly concerned for me and my carpets. It was my second experience and both exceeded expectations. The grandaughter asked if she could sleep on the carpet.

Report a concern   July 22, 2016 — Rated 9 out of 10 by Kelly Skaggs Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I loved the way you came back out to my house to fix some issues and the tech took time to answer my questions.

Report a concern   July 22, 2016 — Rated 9 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We had a wonderful technician – Darwin - he did a great job for us!

Report a concern   July 22, 2016 — Rated 10 out of 10 by F.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional technicians and a quality service.

Report a concern   July 22, 2016 — Rated 1 out of 10 by F.O. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The stains appeared to be gone but then slowly showed up in a couple of days. The tech was rude because he had been waiting i explained my 6 month old baby didnt sleep well and he didnt seem to care. He also didnt bother moving the little stuff out of the way I did most of the moving around for him and none of the stuff was over 50 pounds!!! 136.00 was spent and my room rug wasnt that clean.

Report a concern   July 22, 2016 — Rated 10 out of 10 by R.Z. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Best treatment organically.

Report a concern   July 22, 2016 — Rated 10 out of 10 by M.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

quick, non invasive and affortable

Report a concern   July 22, 2016 — Rated 5 out of 10 by S.K. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Did not verified changes of room cleaning when instructed differently at the job site. Did not explained why there r more charges,did not have a clear communication a when customer was not able to speak English well meaning customer was not told there will b more charges.I did not get a gif
t card and offer to clean tiled floor at no charges like it advertised on the radio.

Report a concern   July 22, 2016 — Rated 10 out of 10 by D.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technicians were great.

Report a concern   July 22, 2016 — Rated 9 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You do and excellent job of cleaning and we appreciate your service and I will continue to use Zerorez for our cleaning needs as long as the pricing stays the same.
Thank You,
Name removed

Report a concern   July 22, 2016 — Rated 6 out of 10 by K.L. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

We loved our technician, however we were not satisfied with the work that was done on the tile.

Report a concern   July 22, 2016 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

very professional. protected our furniture and didn what they promised.

Report a concern   July 22, 2016 — Rated 10 out of 10 by T.I. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great results and professionalism

Report a concern   July 22, 2016 — Rated 0 out of 10 by C.N. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

My carpet ended up with brown spots on it that it didn't start with. I would like for someone from Zerorez to look at it and try to correct it. Thanks!

Report a concern   July 22, 2016 — Rated 2 out of 10 by T.R. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The carpet looked the same when Brett left as when he started. My husband was told by the person who wrote up the order that one gallon of the pet stain remover would cover 6 rooms. Brett explained that we were misinformed and that it is $75.00 per gallon and that it would be an additional $400.00 to do all of the floors. The carpets were extremely wet when he left. Brett was exceptionally nice, professional and knowledgeable.

Report a concern   July 21, 2016 — Rated 10 out of 10 by Craig & Tammy Pitala Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional service technicians and great results

Report a concern   July 21, 2016 — Rated 10 out of 10 by James McEacharn Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent job.

Report a concern   July 21, 2016 — Rated 10 out of 10 by A.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

it cleans so well with no residue

Report a concern   July 21, 2016 — Rated 10 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The representative that came to the house was knowledgeable about types of rugs.

Report a concern   July 21, 2016 — Rated 10 out of 10 by D.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the young man that serviced us was quite possibly the nicest representative we have ever had.

Report a concern   July 21, 2016 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No Chemicals

Report a concern   July 21, 2016 — Rated 10 out of 10 by Heather Staples Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was very professional and did an amazing job!! The carpets and tile look brand new and even got out stains that were more than 6 months old.

Report a concern   July 21, 2016 — Rated 10 out of 10 by M.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have used Zerore for a number of years and have always been very pleased with their work, products and hard workers that come out! I definitely will continue using Zerorez for carpet cleaning

Report a concern   July 21, 2016 — Rated 10 out of 10 by Josh Martin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good job

Report a concern   July 21, 2016 — Rated 10 out of 10 by T.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great work, results and outstanding technicians.

Report a concern   July 21, 2016 — Rated 9 out of 10 by Elizabeth Hark Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Triston was great!


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