Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84550 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 15, 2016 — Rated 10 out of 10 by fred henning Zerorez Dallas/Ft. Worth
What do you like about our products and services?

NO SOAP RESIDUE - SERVICE MAN WAS POLITE - CARPET BUFFER/SCRUBBER MADE CARPET LOOK REFRESHED AND FLUFFY - PRE SPOT WORK GOT ALL MY STAINS OUT

Report a concern   December 15, 2016 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ricardo, the tech who did the job, was very nice, explained all of my questions. The carpet looked great, much better than the firm that cleaned it last year. I hope he is available next year....he knows what he is doing !

Report a concern   December 15, 2016 — Rated 10 out of 10 by Gail Yovanovitch Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our tech worked very hard and was able to make our carpet look amazing!! This was a real feat because our kids have really ruined the carpet. But, it looks great now!! Thank you!

Report a concern   December 15, 2016 — Rated 10 out of 10 by Shane Myers Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good product, excellent service, friendly technician, and on time.

Report a concern   December 15, 2016 — Rated 9 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet is clean and doesn't smell.

Report a concern   December 15, 2016 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The pre-treatment they used really did the trick on my dirty carpet. They got the carpet cleaner than any other treatment or company we have used. Thanks.
JRC

Report a concern   December 15, 2016 — Rated 10 out of 10 by J.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was very impressed with the way our carpet came out. I used other companies and it did not look as good as this. You're
employee was wonderful very nice gentleman and he did a great job

Report a concern   December 15, 2016 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Outstanding job of cleaning our carpets! Clear communication about charges and recommendations for problem areas.
Thanks and I will call after the first of the year for more cleaning.

First name removed B

Report a concern   December 15, 2016 — Rated 8 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

HAD SOME BAD SOILED SPOTS IN THE TWO AREAS AND ONE CAME UP IN ONE AREA AND NOT SO GOOD IN THE OTHER. SAME KIND OF SOILED SPOTS. CLEANING OF THOSE AREAS CAME UP A LITTLE SHORT ON MY EXPECTATIONS. PERHAPS I EXPECTED TO MUCH. ERIC DID A GOOD JOB OF EXPLAINING.WE JUST MOVED IN, WOULD CALL ERIC IN THE FUTURE.
CUSTOMER SERVICE AND ON TIME WAS GREAT.

Report a concern   December 15, 2016 — Rated 9 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

it's "clean" and it really removes spots

Report a concern   December 15, 2016 — Rated 10 out of 10 by C.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The man who did the work was outstanding.

Report a concern   December 15, 2016 — Rated 10 out of 10 by Alex Hinojosa Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service tech was amazing! He was very nice, and let me know what he was doing every step of the way. He did an amazing job on top of that, I have no doubt in my mind that I will use ZEROREZ again just because of the service we received, a beautiful carpet and tile is definitely a PLUS. Thank you all so much!

Report a concern   December 15, 2016 — Rated 10 out of 10 by E.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets and kitchen floor look very clean

Report a concern   December 15, 2016 — Rated 10 out of 10 by W.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job and very professional.

Report a concern   December 14, 2016 — Rated 10 out of 10 by M.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like how quickly the carpet dries.

Report a concern   December 14, 2016 — Rated 10 out of 10 by N.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quality products and a courteous and well trained technician. A great combination.

Report a concern   December 14, 2016 — Rated 10 out of 10 by Kathy Galloway Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I am very pleased with their professionalism, prompt service and cleaning products. I have been using Zerorez for several years and continue to use them in 2017!
Kathy G.

Report a concern   December 14, 2016 — Rated 10 out of 10 by L.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The gentleman that did the job was very professional and yet personable. He did an outstanding job!

Report a concern   December 14, 2016 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the commitment to quality of the service!

Report a concern   December 14, 2016 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt. Did a thorough job. Explained what he was doing.

Report a concern   December 14, 2016 — Rated 10 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always professional and very detailed.

Report a concern   December 14, 2016 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Environmentally clean and safe!

Report a concern   December 14, 2016 — Rated 10 out of 10 by Rachel Baty Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez did an amazing job, quickly and with professionalism

Report a concern   December 14, 2016 — Rated 10 out of 10 by V.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets are clean!!! Service rep was on time - in fact, he was ahead of schedule!! - and finished in an efficient amount of time. Thank you!!

Report a concern   December 14, 2016 — Rated 10 out of 10 by P.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets are great after each cleaning (I had pet stains). The technician is very courteous and knowledgeable.

Report a concern   December 14, 2016 — Rated 10 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Darnell did a great job! He was timely and courteous. Will definitely request him on my next cleaning!

Report a concern   December 14, 2016 — Rated 10 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I liked the machine used before actually cleaning the carpets that helped pull extra pet hair up and fluffed the carpet.

Report a concern   December 14, 2016 — Rated 10 out of 10 by Michael Griffin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleaning process and results as advertised - we are completely satisfied. One comment - we had three larger area rugs cleaned. These rugs are on hardwood and for that reason the technician shampooed them outside on the driveway. Dry time dictated they remain there until 9:00 at night at which time I had to struggle to get them rolled back up and in place.Not sure if there is any alternate way for Zerorez to handle this situation, but it certainly was not easy for me to take care of.

Report a concern   December 14, 2016 — Rated 10 out of 10 by S.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The fact that they worked!!!

Report a concern   December 14, 2016 — Rated 10 out of 10 by M.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet cleaning professionals always arrive as scheduled. They are professional and good at what they do. This time I had a couple of particularly difficult spots on my rug. They didn't quite come out with the initial cleaning. Within 1 day of my call a specialist came to my house and removed those stubborn stains. Thank you ZeroRez!


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