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based on 84550 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Ricardo, the tech who did the job, was very nice, explained all of my questions. The carpet looked great, much better than the firm that cleaned it last year. I hope he is available next year....he knows what he is doing !
Our tech worked very hard and was able to make our carpet look amazing!! This was a real feat because our kids have really ruined the carpet. But, it looks great now!! Thank you!
Good product, excellent service, friendly technician, and on time.
The carpet is clean and doesn't smell.
The pre-treatment they used really did the trick on my dirty carpet. They got the carpet cleaner than any other treatment or company we have used. Thanks.
JRC
I was very impressed with the way our carpet came out. I used other companies and it did not look as good as this. You're
employee was wonderful very nice gentleman and he did a great job
Outstanding job of cleaning our carpets! Clear communication about charges and recommendations for problem areas.
Thanks and I will call after the first of the year for more cleaning.
First name removed B
HAD SOME BAD SOILED SPOTS IN THE TWO AREAS AND ONE CAME UP IN ONE AREA AND NOT SO GOOD IN THE OTHER. SAME KIND OF SOILED SPOTS. CLEANING OF THOSE AREAS CAME UP A LITTLE SHORT ON MY EXPECTATIONS. PERHAPS I EXPECTED TO MUCH. ERIC DID A GOOD JOB OF EXPLAINING.WE JUST MOVED IN, WOULD CALL ERIC IN THE FUTURE.
CUSTOMER SERVICE AND ON TIME WAS GREAT.
it's "clean" and it really removes spots
The man who did the work was outstanding.
The service tech was amazing! He was very nice, and let me know what he was doing every step of the way. He did an amazing job on top of that, I have no doubt in my mind that I will use ZEROREZ again just because of the service we received, a beautiful carpet and tile is definitely a PLUS. Thank you all so much!
My carpets and kitchen floor look very clean
Great job and very professional.
I like how quickly the carpet dries.
Quality products and a courteous and well trained technician. A great combination.
I am very pleased with their professionalism, prompt service and cleaning products. I have been using Zerorez for several years and continue to use them in 2017!
Kathy G.
The gentleman that did the job was very professional and yet personable. He did an outstanding job!
I like the commitment to quality of the service!
Prompt. Did a thorough job. Explained what he was doing.
Always professional and very detailed.
Environmentally clean and safe!
Zerorez did an amazing job, quickly and with professionalism
My carpets are clean!!! Service rep was on time - in fact, he was ahead of schedule!! - and finished in an efficient amount of time. Thank you!!
My carpets are great after each cleaning (I had pet stains). The technician is very courteous and knowledgeable.
Darnell did a great job! He was timely and courteous. Will definitely request him on my next cleaning!
I liked the machine used before actually cleaning the carpets that helped pull extra pet hair up and fluffed the carpet.
Cleaning process and results as advertised - we are completely satisfied. One comment - we had three larger area rugs cleaned. These rugs are on hardwood and for that reason the technician shampooed them outside on the driveway. Dry time dictated they remain there until 9:00 at night at which time I had to struggle to get them rolled back up and in place.Not sure if there is any alternate way for Zerorez to handle this situation, but it certainly was not easy for me to take care of.
The fact that they worked!!!
The carpet cleaning professionals always arrive as scheduled. They are professional and good at what they do. This time I had a couple of particularly difficult spots on my rug. They didn't quite come out with the initial cleaning. Within 1 day of my call a specialist came to my house and removed those stubborn stains. Thank you ZeroRez!

NO SOAP RESIDUE - SERVICE MAN WAS POLITE - CARPET BUFFER/SCRUBBER MADE CARPET LOOK REFRESHED AND FLUFFY - PRE SPOT WORK GOT ALL MY STAINS OUT