- Phone: (214) 372-5326
- Visit Website
based on 85003 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My carpets were soaked and were not dry 18 hours after cleaning. Also stained. Technician left wet foot prints all over "tile" just cleaned and made minimal effort to clean up even when asked. I expected clean floors and carpet. I am told as a first time customer I also received a technician who was new and this was his first solo cleaning. Bad PR! I had to have a tech come out because my carpet was badly stained after almost drying. I am not at all satisfied. I would like a manager to contact me(Name removed - Phone number removed) The reviews provided in the radio station ad are very overrated. I should have stayed with my previous carpet cleaner.
There were several options for my carpet issues
Quick work, no odors. On time.
We are exposed to so many chemicals and toxins in our environment daily. For this reason we do whatever we can to minimize that exposure and that is why we like zerorez and their commitment to being completely Green, not using any soaps, harsh chemicals, or anything toxic.
Gregg C was phenomenal!! He was honest, upfront, didnt try to sell me more than I needed, and worked quickly and efficiently. We WILL be calling again every time we want our carpets cleaned and Gregg C will be the person we want!!
Willingness to please
Josh was my service professional and he was great!!! He arrived on time (I was a little late so he waited patiently) was very respectful and knowledgable and he answered all my questions to my satisfaction. I'll admit I didn't know what to expect from Zerorez since no standard "cleaning" product is used. but I was absolutely blown away with the "before and after" that Josh did on my carpet and tile before he started the actual service. All in all I am very satisfied and will definitely use Zerorez again.
The guy did a great job on our carpets! I love that no soap is used to clean the carpets and they stay clean longer. The service guy used a machine with two rollers that really worked to bring up dirt that was buried deep in the carpet. Zerorez had never done that when they've been here many times before but I definitely will request it from now on. The service guy really did a great job and I was impressed with him. Thanks for the great service!
Quick and easy. On time.
Non toxic products!
No harsh chemicals, your technician was courteous, on time, and respectful of my time. Most importantly, he did a great job!
Very friendly service and did great job on my carpets
Value
My very, very old carpet really looked good. And my cats love it.
The technician missed a spot in the middle of my living room floor. Other than that, it is good.
No residual odors....just a cleanses to the air! We realized that this needs to become an annual event!
Technicians are always courteous and professional. The results are excellent.
Fred did an excellent job on our 30 yr old carpets. They came out great. Thank you
The technician was knowledgeable and friendly.
Carpet looked clean and smelled fresh.
I just wish the stains would have come out better. The technician Tyler was extremely polite and kind. Very good at his job too.
did not clean carpet....your quality control person is coming tomorrow
Technicians have a very pleasant personality
Technician was very knowledgeable and offered other services to make my carpet look like new.
I was happy with the carpet cleaning but the tech used my iron to remove a stain from the floor and ruined my iron.
No after odor...just clean smell
Nice employees and good work.
No soap ... dries quickly...
On time and friendly service person
Use a stain remover on stains