Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84548 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 8, 2017 — Rated 10 out of 10 by L.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet looks great and tile looks like new.

Report a concern   February 8, 2017 — Rated 10 out of 10 by S.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

End result-carpets look great

Report a concern   February 8, 2017 — Rated 10 out of 10 by T.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was great !!!

Report a concern   February 8, 2017 — Rated 10 out of 10 by B.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job. Really got my carpet and chairs clean!

Report a concern   February 8, 2017 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The use of water and no chemicals

Report a concern   February 8, 2017 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tell you upfront about costs. Technician was prompt, polite, and hardworking. Cleaned an old upholstered chair and it came out looking and smelling almost new. Plus, it remained its softness. The chair was barely damp after all that! I've listened to the ads on KRLD for years, and their claims, at least in my case, were true. Would definitely recommend!

Report a concern   February 8, 2017 — Rated 10 out of 10 by R.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time and cleaning very effective

Report a concern   February 8, 2017 — Rated 10 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

How good of a job the tech did and the amount of time for carpet to get dry.

Report a concern   February 8, 2017 — Rated 10 out of 10 by E.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

James was amazing! He hustled from the moment he walked through the door. My husband was so impressed he said that if James ever needs a job to send him a resume and he will do what he can to help.

- First name removed and Ken Last name removed

Report a concern   February 8, 2017 — Rated 10 out of 10 by R.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very effective!

Report a concern   February 8, 2017 — Rated 10 out of 10 by E.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

That no chemicals are used.

Report a concern   February 8, 2017 — Rated 10 out of 10 by C.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

i like that it lasts a long time.i also like the quickness that i can get an appointment and i really liked Tyler! He was friendly professional and honest i hope i can get him next year.

Report a concern   February 8, 2017 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick drying time

Report a concern   February 8, 2017 — Rated 10 out of 10 by J.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technician, Jimmy Ayers, was terrific. The carpet looks very clean. Took forever to dry
but think that was mostly due to the weather

Report a concern   February 8, 2017 — Rated 10 out of 10 by Scott Zeller Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was great, explained everything, very professional in his actions and did a great job.
Thx

Report a concern   February 7, 2017 — Rated 10 out of 10 by Pam Doherty Zerorez Dallas/Ft. Worth
What do you like about our products and services?

NO CHEMICAL SMELL...remove and lift the dirt up. Carpets dry rather fast. Smooth organization. Professional attire. 100% Guarantee. The Staff have always been very professional, work with your situation.

Report a concern   February 7, 2017 — Rated 10 out of 10 by Linn Millner Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals used in cleaning.

Report a concern   February 7, 2017 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Simplified service and method that clearly works. Very satisfied

Report a concern   February 7, 2017 — Rated 9 out of 10 by J.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleaning seems to be effective, dries quickly

Report a concern   February 7, 2017 — Rated 4 out of 10 by L.G. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Had the carpets cleaned for my 85yr old Mom.
We have an 8X11 area rug in the LR, for as
much as we paid to have the rug cleaned, it looks the same as it did
before it was cleaned. The technician never even moved the rug.
Not one item was moved by the technician.
I followed all directions on vacuuming & moving
All items from table tops I moved all the furniture that was moved.
While the carpet was wet it looked pretty good.
Once it dried there was not much difference
On how it looked before & after the cleaning.
Needless to say, my mom was not happy with the cleaning.
For the price we paid, I feel a better job should have been done.
While researching carpet cleaning companies, I heard
An advertisement on the radio station I listen to in the morning,
About your company & the "special price" You were having.
I think I'll change radio stations!

Report a concern   February 7, 2017 — Rated 9 out of 10 by D.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional staff, thorough, and pleasant. Tyler did a great job. Unfortunately, the first truck was not ready to go so had to wait for replacement. It is pricey, but worth a try. Thanks, Tyler.

Report a concern   February 7, 2017 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No harsh chemicals.

Report a concern   February 7, 2017 — Rated 10 out of 10 by L.Z. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

techs are friendly and knowledgeable . I love your "green" products.

Report a concern   February 7, 2017 — Rated 10 out of 10 by G.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt & professional.

Report a concern   February 7, 2017 — Rated 10 out of 10 by K.M.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick and very clean

Report a concern   February 7, 2017 — Rated 10 out of 10 by S.A.A.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Rep worked very hard to get the stains out of our new carpet!

Report a concern   February 7, 2017 — Rated 10 out of 10 by C.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Responsive to quick turnaround. Technician was efficient and pleasant.

Report a concern   February 7, 2017 — Rated 10 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

clean carpet when finished

Report a concern   February 7, 2017 — Rated 10 out of 10 by James Fults Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional

Report a concern   February 7, 2017 — Rated 10 out of 10 by L.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional and friendly technician


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