- Phone: (214) 372-5326
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based on 85003 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very professional!!great work!
The technician was very kind and did a great job!
On time and great service & cleaning.
I love the way the carpet looks when done! Good job!!
Both times we have had a serious stain we needed to get out- it has taken 2 trips to get it taken care of.
The floors look great! The gentleman that did our cleaning was extremely helpful.
No residue, no chemicals dangerous to pets or humans. Pleasant service people.
Is good
Our technician was great and very thorough. I love that your products are chemical free!
The carpet is not left soaking wet when finished. And it doesnt take long to dry.
It made our carpets look brand new
It was an awesome experience, thank you.
Great job. Prompt service. And professional, friendly staff person in my home.
cleaning technique
Chase was an amazing technician. He explained everything and was very easy to understand. He made sure to let us know all the details of the carpet cleaning and what your company is doing for our carpets. He explained the process and how your company stands out above all the rest. He was very professional, kind and nice.
Price/quality
the tech was great and did a great job
Very nice & efficient technician
Good job done timely. No residue. Nice, polite technician
They do a good job and don't try to sell more, pre-treat, post-treat etc.
Excellent job, especially on the tile..
Love the work you guys did. It was great service!
On time for appointment & friendly.
Carpets & tile look great.
Good product and service, local business.
Loved the fact that no chemicals are used! There was no mess or sticky feel afterwards.
clean smelling product and carpets after service. The young man that provided the service was very professional and went above and beyond to provide excellent service. I would want him to clean my carpets again if I use Zerorez!!!
The gentleman that cleaned our carpets was nice , no pressure and he went back over a section in a room for me. I feel the add was misleading because the carpet shown in the add was in bad shape and looked like new afterwards. I paid extra for the pet / high traffic area and really hardly any improvement and I wanted to cry. Has taken me a while to write this because I wanted to not be emotional but no, really not much difference then before we used Zerorez and not sure what was up with tile cleaning other then making floor wet. Was it the technician or actual company because if it is the company, not sure how they stay in business with the results. I had been listening to Radio 1080 adds forever and that is why I chose Zerorez. We never got the gift card either for $100 at a jeweler but after seeing the carpets it was the least of my concerns.
I paid extra for the pet treatment so the smell would definitely disappear but it did not.
I also paid extra for tile cleaning in the master bedroom and bathroom and the floor was left with a residue/film.
A partial refund would probably make things rights.
The professional that came to clean and did a good job. He was however a bit rude and seemed rushed. I asked for a receipt and he said they only email and mail their receipts. I am fine with that but I was never emailed nor mailed my receipt.
He did not move any furniture that weighed less than 50 lb and he was here maybe 35minutes