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based on 85002 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Variety of services, professional service reps and quality work.
No residue and you can actually see the dirt coming out of the carpet.
Technicians are always professional and try to really work to make carpets look like new.
Appointment was on time & all stains were removed.
Most of the areas that were treated performed and eliminated the smell. One room smells much worse and the carpet stayed wet for almost 4 days.
I would like the area to be retreated at no cost.
When I called for an appointment, your rep told me that in order to have my carpet stretched, all furniture would have to be out of the room. The tech, Finley, who came said that was not true.
carpets look great
very informative, Joseph did a great job on cleaning our ducts and coils. Thanks
Spot treating first and carpets dried quickly.
I think you got all the pet smell out. Not sure. Room still smells funny and the carpet still feels wet after 2 days
the job that it does, and the time that it takes.
the tech was very knowledgeable about the products and services. Keep us in the loop every step and explained what he was doing and why. customer service was a 10+
Fast drying, price,
tech's were very respectful and did a great job.
Prompt, courteous, and good workers. I like not having soap scum in my carpet. This is our third time to use the services of Zerorez.
No harsh chemicals and fast thorough cleaning
Fresh smell and the carpet has a softer feel after its dry
Great service and product
Fast and good quality, friendly technician
The technician was very thorough and knowledgeable. He listened to my concerns, explained their system, and worked quickly but efficiently. I also love that they do not use chemicals. Our carpet looks brand new and we highly recommend them for carpet cleaning.
Technician Erick Guerrero was professional & courteous. He explained everything in detail and followed through with efficiency. I greatly appreciate the thorough job he did. I'll use Zerorez again!
It was disappointing when the first guy came in to our house and lasted about 40 min to clean 3 bedroom and a walking closet. Our carpets were socking wet and after couple of hours it started to smell weird. The guy did not had professional look at all with a plain blue shirt and did not present him self. We had to call to make a re-do and I must say Joseph West was amazing!! This is the reason I am giving a rate of 8 just because of him! So prefessional, explained every single thing he was going to do he had the patience to explain and answer ever qouestion I had
the technician was very professional with his duties, and very polite. Our carpet is clean, which is what we wanted.
Very professional. The technician took care to place bumpers on my furniture so as not to get rubbed by the long hose. The service was fairly quick and the carpets look brand new!
Great service tech. Very helpful and respectful. Loves what he does
The service was the best!
I like that you don't use tons of chemicals
I love the fact that it is child and pet friendly and it is safe
Professional service and great employees.
Great Service. Clean carpets!