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based on 84013 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My service technician. Eric Guerrero, did a fantastic job with my carpets. Very happy with the service and I recommend ZeroRez to anyone trying to decide what carpet service to hire.
Professional & nice
How clean you got everything
Reasonable rates. A gentleman named Pablo cleaned and treated my carpet this time. He was very thorough and did an excellent job.
Very professional, good info on what was being done.
Well, my carpets are still pretty wet and they missed some major spots. I called and they are coming out to fix. I spent a lot of money and am disappointed. Most the carpet looks great and the technicians were very kind though.
Professional
the carpet cleaner associate (Keymon) was very courteous.
The carpet looks incredible and the professionalism of Trevor Davenport was a rare pleasure.
Great service and very friendly technician. In and out!
Great work
Nice and honest team. They gave me advice, quote and options to help me make decision for cleaning upgrade.I walked on carpet all my life and I've learned from them about carpet cleaning in little time what I did not learn all my life.
Result of work was great, plus full month of grace period in case a revisit is needed at no charge.
By they way, this team was hired by the seller realtor and my expectation were high and I am hard to please when it come to service.
Darwin was very efficient in cleaning our carpets. He was very helpful and had a good personality. Spots were removed from the carpets, and we felt that he did an excellent job.
Devon
The service tech
Because of him we will schedule cleaning every 6 months
Thanks
First name removed
I think yall do a very good job when you come, but every time yall have come, it's advertised as $99 for 3 rooms and free tile cleaning. Yet....I don't think I've ever paid less than $300 when all is said and done. Everything is an extra cost and I feel like I get up-sold every.single.time.
This is the second time that Zerorez has cleaned the our carpets and we have not had any issues. Keep up the good work.
Great professional service
Quick carpet cleaning
Great job
technician very good even after getting wrong directions and having to drive extra miles, had good attitude and did good job cleaning carpet thanks
The response was very prompt and the technition was friendly and professional.
Prompt high quality service.
Got my stains out!
Everyone I have dealt with is GREAT! Use them for both work and home.
Very friendly staff both on the phone and in the home help get the tile and carpet clean again.
perfect customer service
The guys were extremely friendly and helpful?
Our technician wa wonderful! Will use again
I always receive good service and am pleased with the results.
The technician was knowledgeable and quick. Explained the process as he went along. Obviously enjoys his work and helping people.
He was on time and did a great job. Will use this company again at our own house
Very professional....our service tech, Randy, was prompt, very courteous and polite, and showed concern about doing the best job possible. We were very pleased and impressed.
Results.