Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84016 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 14, 2017 — Rated 10 out of 10 by B.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional, knowledgeable and friendly.

Report a concern   July 14, 2017 — Rated 10 out of 10 by R.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Educated employees

Report a concern   July 14, 2017 — Rated 10 out of 10 by A.A.C.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service I was received was outstanding. The you man was very professional

Report a concern   July 14, 2017 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet actually looks clean

Report a concern   July 14, 2017 — Rated 5 out of 10 by S.K. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Cleaning the hallways was more expensive than a room. Outrageous

Report a concern   July 14, 2017 — Rated 9 out of 10 by P.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Yes. Your service cleaned all the dark spots on our carpet.
Thank you.

Report a concern   July 14, 2017 — Rated 10 out of 10 by H.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Out technician went above and beyond to provide service that specifically met our carpet cleaning needs.

Report a concern   July 14, 2017 — Rated 10 out of 10 by N.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The wood floor care kit is great. Joseph did not see dirt in the air ducts (my appt. concern) but he did clean my clogged furnace coils. Joseph provided excellent information about what he can do for his visit. He is a wealth of information about the Healthway Air Purifier. I am so excited to receive my new lifetime furnace filters in the near future. My husband is thinking about the purifier and I will share Joseph's education about it until a decision is made.

Report a concern   July 14, 2017 — Rated 10 out of 10 by L.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our carpet hadn't been cleaned for 10 yrs. and was filthy. I was shocked at how great it looked after being cleaned. It almost looked new with no dark spots and it was fluffy again. It was a miracle. Now I won't be embarrassed to have people over. Thank you for a fabulous job!!

Report a concern   July 14, 2017 — Rated 10 out of 10 by W.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

This is the 3rd time I've used ya'll! Love it! Very convenient! Will use again!!
Name removed

Report a concern   July 14, 2017 — Rated 10 out of 10 by C.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Staff was friendly and helpful. They took care of our belongings and made sure we were 100% satisfied before they left the house. The carpets turned out wonderful!!!

Report a concern   July 14, 2017 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My floors look really good and grout looks bright and clean!

Report a concern   July 14, 2017 — Rated 10 out of 10 by P.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the techs were courteous and through. The carpet looks like new, they did a good job

Report a concern   July 14, 2017 — Rated 10 out of 10 by E.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

really good service.

Report a concern   July 13, 2017 — Rated 10 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent job with professional staff. He was very careful in my home and did an outstanding job.

Report a concern   July 13, 2017 — Rated 10 out of 10 by A.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet looks, feels and smells clean!

Report a concern   July 13, 2017 — Rated 8 out of 10 by K.A.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

I feel you have a good customer service ethic. I will use you again.

Report a concern   July 13, 2017 — Rated 5 out of 10 by S.C.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The price to clean a small hallway was more expensive than an entire room.

Report a concern   July 13, 2017 — Rated 10 out of 10 by N.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No smell, very good service & job.

Report a concern   July 13, 2017 — Rated 10 out of 10 by M.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets look clean again.

Report a concern   July 13, 2017 — Rated 10 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The last two service men that cleaned carpet and rug were very professional and knowledgeable. Very nice working with both of them

Report a concern   July 13, 2017 — Rated 10 out of 10 by M.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the " no residue" , no chemicals treatment. I liked the prompt reply, prompt and professional service and the end result.

Report a concern   July 13, 2017 — Rated 10 out of 10 by L.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The gentleman doing the work was very profesdional & did a great job. Provided good information on additional services. Would recommend to others.

Report a concern   July 13, 2017 — Rated 10 out of 10 by D.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The guys who came out to clean the carpet were great!

Report a concern   July 13, 2017 — Rated 10 out of 10 by R.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Product did a very nice job cleaning our carpet. Jalen was courteous and helpful. I'm totally
happy with your service and your technician.

Report a concern   July 13, 2017 — Rated 10 out of 10 by H.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals and the carpet dries fairly quickly

Report a concern   July 13, 2017 — Rated 10 out of 10 by G.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Mgr Sterling pre treated carpet before cleaning. Inspected afterwards, listened to my concerns
about previous job, understood concerns and resolved the matter. Professional and courteous.

Report a concern   July 13, 2017 — Rated 10 out of 10 by L.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything plus the no residue is awesome

Report a concern   July 13, 2017 — Rated 10 out of 10 by R.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My technician was great.

Report a concern   July 13, 2017 — Rated 10 out of 10 by A.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

If seems to work and you hire very nice technicians. You have a good price for three rooms.


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