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based on 84419 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The scheduling was easy and accomodating. The 1st technician seemed to be in a hurry to get things done. The area carpet did not get the detailed cleaning the first time and we scheduled another time for a redue. Since we paid extra for the area carpet, I would expect more attention to detail. The 2nd technician provided a more detailed cleaning.
Efficiency, competence in diagnosing & identifying problem & resolution.
Technician was on time ready to do the job. We were pleased.
First name removed was professional and he explained everything. I would highly recommend Zerorez.
Not pushy and everything worked as described
Friendly service. Jay was through and explained everything he was going to do. I will ask for Jay for all my ductwork.
The young man did an excellent job and everything looks great!!!
Chris did fabulous job, was very informative & so nice. Highly recommend! Zerorez is always my 1st carpet call
My carpet looks brand new and the technician knew exactly what he needed to do to get it to look that way. Definitely worth the price and I would highly recommend!!
William was a great tech! He explained the process thoroughly and took great care with treating a few spots on my carpet. He took his time and cleaned up well before he left. Very friendly! The only thing is that the carpet stayed damp for a much longer time than I expected - I was told 6-7 hours and it did not thoroughly dry until the next morning. I just did not expect that, but it was fine!
Great
Very safe for pets and ourselves.
The technicians are always very friendly and willing to help get things done properly and carpets always look beautiful when they’re done
The technician has great service
Diamond fid an amazing job. He was very professional and professional.
Wide breadth of services
Nice job, and your employees are cordial and appreciated.
Very good service, prompt and professional
I love that my carpets are cleaned without any chemical residue left behind so I don’t have to worry about my children or animals. I also appreciate how polite, friendly, and helpful the service tech was.
Great job, thanks for all the hard work to making our carpet look new again
Technician did a good job
Great people and great service!
The technician was very thorough and very detailed with his explanations. Awesome service.
Everything!
The floor dried quickly, was very clean, and the rep very knowledgeable.
The professionalism of the technicians and their points on how to maintain your carpets.
They clean my floor very well.
Javier did a great job of cleaning my carpets. He answered all my questions and I was very satisfied with the final result.
Great service
I love your services
You are very thorough and your employees truly care