- Phone: (214) 372-5326
- Visit Website
based on 84534 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Tyler was excellent and very very professional. Explained what he was going to do to the carpets and did and was very personable. Great company... Great job...
In the two experiences we have had with Zerorez, you were very disorganized. A year ago a tech came out and cleaned our carpets and at the end asked if we had a check for him or needed an invoice. I requested an invoice. A few months later, we had still not received one. I reached out to the company and finally was emailed one.
This time I had an estimate done again because we had different rooms we wanted cleaned. Apparently it was at a busy time, which I understand, but I gave them the days that would be best for me, and the guy was going to check the schedule and get back to me. He did not. I had other things to take care of and knew he had said the schedule was busy, but three weeks later, I still had not heard, so I reached out. Finally we got a tech out here.
In the end in both cases, things worked out - eventually, so things do not "need to be made right." Your company just seems very disorganized, and I'm not sure we will be using Zerorez next time.
Technician was very thorough and cared about doing a good job. We had a pet issue and he made the carpet like new.
How well it cleans and the thoroughness of the technician
The gentleman that performed the work was very professional, informative and really cared about the customer satisfaction. He also did an outstanding job cleaning with great attention to detail. We are very happy!
I was very impressed with the clean. My carpet looked like new. The technician. was very pleasant.
Your technician, Richardo did a wonderful job to clean my carpet. I will recommend him for another customers.
I think if your carpet isn’t very dirty this is fine. We didn’t have spots just didn’t look a whole lot different when it was done and I missed having a clean scent
Everything! Especially the fact that once stains are removed from a rug, they never reappear. Joe V was an excellent technician on my cleaning this week.
very professional young man and didi a great job
Still shows streaking
The service technicians are ALWAYS caring and thorough. They always speak highly of the company, which is refreshing today. The service is reasonably priced and is done in a timely manner.
Darwin did a great job. My wife way so happy with the stains and grime he was about to remove from our carpet. We need to get him on a schedule so are carpets can always look this good.
Very friendly folks
On time and professional. Carpets are clean and odor free.
What an amazing job, not only cleaning the carpet I thought was not salvageable, but repairing it! I would definitely recommend Zerorez!
No chemicals
The Zenorex representatives that did my carpets were fabulous! They took time and care to make sure it was perfect Very impressed!
Great guy who did a fantastic job and kept me informed all the way through the process.
Ricardo was very professional and very thorough.
I love that there are no chemicals used. My furniture was bright and clean when he finished.
No chemicals, safe for cats.
Excellent service
Professional staff and excellent work.
There were no surprises regarding the price or service...you performed as you said you would
This was the best carpet and floor cleaning experience we have ever had!!. The technician was excellent! This is the only way to clean my carpets and floors from now on!!!!
The staff and service was awesome
Our technician, Edwin is amazing! He is quick, does a thorough job and is friendly. I had him the first time I used Zerorez, and requested him again! I will continue to request Edwin!
Technician was on time and very efficient. Carpets dried in 5-6 hours just as he said.
Your company explains every step of cleaning and how it works. When finished, you don’t question if it’s clean, you know your carpet and rugs are clean.

Randy, who was my technician, did a wonderful job cleaning my carpet through out my house.