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based on 84534 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My technician was on time, courteous, respectful, and very knowledgeable about each room of my house. He’s a walking billboard for Zerorez! Awesome!
Zerorez has the best people coming out to your home! They also have the best prices and their cleaning services are the best in the Metroplex! We will never use another company!
Service is great always looks good no smell. Tech. Are always nice Clint was friendly, polite and did a great job thanks
Your technicians Paul and AJ were great! Paul explained the details that was amazing to see. I definitely recommend your company and both Paul and AJ were so professional and very informative. All carpets looked brand new.
Thank you.
It was Great! Thanks!
Try to suck up much water as possible out of the carpet it takes too long to dry
My technician, Walker, was great. Made me comfortable and explained everything to me he was doing.
Tom was fantastic. He was thorough and did a great job of getting out all the stains on our carpet. He was friendly and kind and did a great job.
Always a great job. It feels like new carpet every time.
The ladies who answer the phone could be more upbeat and friendly.
Friendly, professional service.
Good service, friendly employee
Quick drying. Carpet looks great!!!
Polite technicians. Great results and eco-friendly. Have been a customer for 8+ years!
They made our carpets (without a lot of traffic) look like new. They made our carpets (with alot of traffic and dogs), look and smell good.
The Tech was professional and cared about doing a quality job
Technician was professional, diligent, and thorough. Cleaning service worked very well.
Technicians are thorough and do a great job. Also friendly
The service that I received was amazing! It transformed my home.
Health conscious and natural ways to keep the home clean
quick
Great technicians, professional service, upfront pricing, NO CHEMICALS.
I got for what I paid for and then some. Courteous service from a person who knew what I wanted.
I wanted to have my carpets cleaned because I had a few pet stains. The stains were not removed and the carpet wasn’t cleaned. After zero Rez came out I got out my mini carpet cleaner and used it on the spots. The water was very brown which tells me that the carpets were not clean. I ended up getting the spots out with my little machine but paid a lot of money to have the carpets professionally cleaned. I would like a refund. Thank you! Name removed
Put a stronger solution in your cleaning.
I still see areas that look like they did before they cleaned, also charged me 60.00 to clean the stairs and they were not cleaned, called the office to talk to management someone was suppose to call me on Monday April 16th have not heard from anyone.
Your commitment to quality, making sure the end results is the best it can be. I also liked the communication throughout the whole process.
I like that it dries quickly!
This time I had the best tech ever - he was very kind, knowledgeable and professional!
The tech was great! He was on time, very nice and professional. When he left, the carpets looked great; however some of the stains showed back up again after a day or two. I'm not disappointed, but I was sad to see some of the stains come back.
Great customer service