- Phone: (214) 372-5326
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based on 84984 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The tech did a good job, but when I signed his IPhone for my signature, he didn’t show me the charge. We verbally agreed what the charges were, but when I was finally e-mailed the receipt the next day, I was overcharged a lot!! It took 5 days & several phone calls to resolve this issue... very disappointing & a waste of my time. I will not do this again. When I asked for my receipt, he said it would be e-mailed to me. I felt tricked & your company didn’t care to be inbe in any hurry to resolve it. I felt at your mercy. Until I said that I would dispute the extra charges with my credit card company, you’re office procrastinated to make this right. I don’t like your policy of an e-mailed receipt AFTER the fact!!!
The technology of how you process the water, using no soap, and the ability to remove stains that the homeowner can't by any other means.
Great service
Amazing job getting the pet stains and odor out of my carpet. Great technician! Very professional and attention to detail.
The process was excellent. The carpet up the stairs looks brand new. A stain that had been in the hallway is completely gone. The technician was very pleasant and polite. I would definitely use ZeroRez again.
we had other cleaners out before - zerorez removed stains that we never thought would be removed
Am always satisfied with service.
Everything was great...
Super thorough cleaning. Friendly and professional technician.
Carpets look great! Excellent service! Will definitely use your services again! Thank you!
Clean and no residue - professional attitude and explained everything well
Clint was polite, professional, and quite effective
I felt like every few minutes there was something else I could spend money on in the cleaning process. Would prefer to know upfront all costs and how they would benefit me before starting the process.
Knowledgeable and well trained associates that come to clean the carpets.
Technician was great! I like the pet treatment.
I really wasn’t impressed with the carpet cleaning service as I was the first time I used your service. It seemed like the tech rushed through the process and didn’t throughly clean my carpet.
Your technician, Gabriel, was great and did a fantastic job. We are very pleased with everything about your services. We will call on you again!
Polite and courteous service
I can't say that I was disappointed by the service, the guy was very nice, but when he showed up at my house in an UNMARKED van. Well, that was very scary because I had no clue as to who the person was that just pulled up in front of my house. You need to mark you vehicles with your logo so that people don't get the wrong impression.
Fast efficient and courteous service. Carpets look like new.
Fast drying time and effective
The technician that came to our home was very professional & did an absolutely perfect job! He was not only a 10 but a 12 & beyond!
The spot is bigger and worse than before you came out. The technician was lovely but the carpet is worse. Very disappointed.
On time, efficient service professional. Carpets look revitalized.
Randy was very nice!! Did a great job and was very helpful in moving some things we could not move!!
I need a receipt sent to my email asap - Email address removed This was for 2024 Lorean Court, Hurst Texas 76054. The number on the account is Phone number removed. The name was typed in wrong and my name is Sharon, not Karen. Tech Walker was wonderful - thanks!
The 2 technician I have had have been very professional. I love the clean results on my tile floors. I have them cleaned and sealed. Great job!
Family friendly cleaning products.
We've used ZeroRez a number of times over the years. I've watched your service get better and better. Last week the two gentleman that showed up here were pleasant, professional and they did a great job.
I love that you use the corner protectors now. These guys made my house look and smell great.
We will, of course, be using you again.
The technician was great! He told me everything he would do before he began..to make sure it was done right. Very personable and friendly. He did a great job.